Worst support ever!

Overall they are a good hosting company. Been with them for a while now, however their support is just trash, be it Support tickets which take forever to be responded to or their site chat function it’s just the same. Used the chat bot with Simon online, greeted him and kindly asked for help and stated my issue. The fela just kept on reading my texts without even answering, after an hour I had to cancel. Losing business because I couldn’t sync my emails.