Bad service

I’m writing this to express my disappointment about your service. I bought a BMW at your Boksburg branch in Feb this year. Upon taking delivery of the vehicle I saw a warning about a tyre pressure and stopped at the garage to pump the tyre. You we’re already closed for me go back. On the following morning the tyre was flat again. I informed Jaco, the salesman that assisted me when I bought the vehicle. I went to Supa Quick and they saw that the tyre was patched and I they advised that the tyre can’t be repaired as it would be dangerous to do so. They also noted that both front tyre expired including the patched one. I paid R7000 for two new tyres. I spoke with the salesman and he promised to escalate the matter to his manager (Gary). The manager refused to refund me at least for one tyre. I have been sending countless emails to him. At first he asked me to send photos and invoice which I did and when I made a follow up with emails he did not respond. I also called him and he promised to look into the matter. He never got back to me. I’m so disappointed by your service 😡😡😡😡