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Vejoy
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDT
Danee T
1 reviews | Active since Jan 2020
26 Feb 2025, 14:12
No Communication
This company is not setup properly for offering online orders. The e-mails on the site do not work. You dont get any mail confirmation or anything once you place your order. You are basically in the dark unless you keep phoning to follow up on your order. They dont reach out at all, you are left wondering if its a legit company at all. There's also some incorrect items delivered but then no plan to correct it. The pictures on the boxes are not what's in the boxes also. It looks completely different, like the nuggets they are not crumbed at all they look like grey *****.
Helpful (0)
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Danee T
1 reviews | Active since Jan 2020
26 Feb 2025, 14:12
No Communication
This company is not setup properly for offering online orders. The e-mails on the site do not work. You dont get any mail confirmation or anything once you place your order. You are basically in the dark unless you keep phoning to follow up on your order. They dont reach out at all, you are left wondering if its a legit company at all. There's also some incorrect items delivered but then no plan to correct it. The pictures on the boxes are not what's in the boxes also. It looks completely different, like the nuggets they are not crumbed at all they look like grey *****.
0
Replies (0)NV
Naidoo V
1 reviews | Active since Jan 2020
2 Jul 2024, 07:03
Vejoy Cyber Trading Poor Customer Service Shame on You
Vejoy soya products: On 26 June 2024 I made their products in the airfryer, the vegetarian tikka sausages. I found one of the vegetarian item cased in plastic. I had eaten the sausage thinking it was a casing that was edible and when I told Mr H Kapoor about this he told me I should have deep fried it then the plastic would have came off. I was shocked with his response. I contacted Mr H Kapoor, he was rude and became defensive about his products. I sent him proof of the issue at hand and he was not interested to help. We have been supporting his company Cyber Trading for several years. Their after sales service is very poor. I do not recommend this company. When I asked them if they used BPA free plastic packaging, they refused to comment. I would like to inform the public, be very careful with Vejoy products. This is my terrible experience with this company. I hope the Health Deaprtment sees this review and investigates this company. They do not take their customer feedback seriously and turn the problem onto the customer.
Helpful (0)
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Naidoo V
1 reviews | Active since Jan 2020
2 Jul 2024, 07:03
Vejoy Cyber Trading Poor Customer Service Shame on You
Vejoy soya products: On 26 June 2024 I made their products in the airfryer, the vegetarian tikka sausages. I found one of the vegetarian item cased in plastic. I had eaten the sausage thinking it was a casing that was edible and when I told Mr H Kapoor about this he told me I should have deep fried it then the plastic would have came off. I was shocked with his response. I contacted Mr H Kapoor, he was rude and became defensive about his products. I sent him proof of the issue at hand and he was not interested to help. We have been supporting his company Cyber Trading for several years. Their after sales service is very poor. I do not recommend this company. When I asked them if they used BPA free plastic packaging, they refused to comment. I would like to inform the public, be very careful with Vejoy products. This is my terrible experience with this company. I hope the Health Deaprtment sees this review and investigates this company. They do not take their customer feedback seriously and turn the problem onto the customer.
0
Replies (0)