Vejoy Cyber Trading Poor Customer Service Shame on You

Vejoy soya products: On 26 June 2024 I made their products in the airfryer, the vegetarian tikka sausages. I found one of the vegetarian item cased in plastic. I had eaten the sausage thinking it was a casing that was edible and when I told Mr H Kapoor about this he told me I should have deep fried it then the plastic would have came off. I was shocked with his response. I contacted Mr H Kapoor, he was rude and became defensive about his products. I sent him proof of the issue at hand and he was not interested to help. We have been supporting his company Cyber Trading for several years. Their after sales service is very poor. I do not recommend this company. When I asked them if they used BPA free plastic packaging, they refused to comment. I would like to inform the public, be very careful with Vejoy products. This is my terrible experience with this company. I hope the Health Deaprtment sees this review and investigates this company. They do not take their customer feedback seriously and turn the problem onto the customer.