Dont work on friday afternoon....or any other afternoon

<p>I recently upgraded my mtn contract through velociti. After battling endlessly to get hold of them, they finally arranged to fetch a phone they sent (they sent the wrong size phone). I chose to terminate the upgrade in order to deal directly with MTN (through a mtn direct store) to avoid another disaster. Well.....velociti promised to cancel the upgrade and get back to me immediately to confirm this.....did they? NO! and when i subsequently called them on a friday at 2pm they hung up on me several times.</p>