BAD ATTITUDE

I am most disheartened in the way I have been treated as an owner at St Paul, after having dealt with Fiona at Venkam. Its not what is said, but how it is said, with a very bad attitude accompanied by sighs and a "can I just get rid of you" tone. Also being spoken over and not feeling that I am allowed to probe or ask questions. Venkam is a newly appointed managing agent to Berader and it is quite disappointing, in fact, appaling that they can treat new business like this. I was involved with the trustees in appointing them and upfront they were friendly and accommodating, but they now give the impression that after business is secured, they no longer care.