CP
Cindy P
Active since Jul 2011
10
Reviews
0
Industries
Reviews
10 reviews4 months ago
Bad Service
I paid for a service, which was not done in the time I had been given or paid for. Sweepsouth swapped out the domestic helper with another lady due to their unavailability, even though they were an option to choose from. The lady arrived late and told me she would work to 13h30 based on my payment of R375. I tried to get hold of sweepsouth, but still no answer. I went to the shops, offered the service provider lunch, but when I came back she was sitting on the laundry floor on her cell phone. It 12h55. When I asked her about this, she asked me what else she could do. There was a lot she could do, but with her bad attitude, I was just done and asked her to leave. I will not use Sweepsouth again!
56 replies
18 months ago
Personally Insulted, while my dog was mishandled
I have been a customer of Wendywood Vet for 27+ years. I have never encountered a lack of empathy or regard for my animals ever, until today. My dogs were groomed there. The groomer did not follow the instructions correctly as I wondered by the one dog was not shaved, but the other one was. The vet (Dr Greenberg) instructed the groomer to take the one dog back to finish the job, however she had a neck lead on my 6 month old Yorkie, pulling her, so that her feet were sliding on the floor. I asked her to stop and bring the dog to me, so that I could pay and leave, to which Dr Greenberg very rudely rep**** that I was too weak to be a dog owner. As a vet of so many years, I would have thought that he would show more respect than this to an old customer and also know that neck leads are not suitable for Yorkies, despite the fact that his groomer was pulling my dog and upsetting me. This is not how a vet should treat a dog or a customer.
0 replies
19 months ago
Indifferent Service at PostNet Morningside - GATVOL of bad customer service in JOBURG
I visited PostNet Morningside on Saturday to collect my license disc and was extremely disappointed with the level of service I received. Upon arrival, I stood in front of an employee, Joy, for five minutes without any acknowledgment. Despite being fully aware of my presence, she chose to ignore me and continued working on her computer. From my observation, it appeared she was not assisting any other customers and could very well have been attending to personal matters. I find it unacceptable that staff feel entitled to assist customers at their convenience while disregarding basic customer service standards. After waiting patiently for five minutes, I politely asked Joy, “How long until I can be assisted—five minutes, half an hour, or an hour?” Her indifferent response of "I don't know" made it clear she had no intention of helping or even caring about my query.
0 replies
19 months ago
BAD ATTITUDE
I am most disheartened in the way I have been treated as an owner at St Paul, after having dealt with Fiona at Venkam. Its not what is said, but how it is said, with a very bad attitude accompanied by sighs and a "can I just get rid of you" tone. Also being spoken over and not feeling that I am allowed to probe or ask questions. Venkam is a newly appointed managing agent to Berader and it is quite disappointing, in fact, appaling that they can treat new business like this. I was involved with the trustees in appointing them and upfront they were friendly and accommodating, but they now give the impression that after business is secured, they no longer care.
0 replies
20 months ago
DISGUSTING customer service at NEDBANK through-out the entire journey of card ***** to waiting a month for my card to receiving no resolution and being spoken down to as a consumer
I reported ***** on my Mastercard to the ***** card division. I received ref number 86089370 on the 19th of June and only received my card yesterday. To have waited a month for a debit card to reach my brand when it should have taken 3-5 working days is unacceptable, BUT THEN, when I wanted to escalate the matter, I was told to email clientfeedback@nedbank .co.za assigned to Cheslin Constance. When I asked Cheslin for the outcome of the matter, it was met with resistance and push back only to find out later through the customer service line that my reference number was closed. When I called Cheslin to try escalate the matter, my call was met with disdain and I was spoken over and not given a chance to talk. This is utterly disgusting behaviour for a corporate, no less a bank to a consumer who has been with them for 30 odd years and had to wait a MONTH for a card, to be treated in this way!
0 replies
24 months ago
Vodacom has no customer etiquette and no resolution to offer - they are part of the problem, not the solution
I'm still waiting for Vodacom and Vodacom Sunninghill (MT) to resolve my query regarding the cancellation of my dads cell phone number, which is part of my mom's estate. Vodacom kept sending messages to my mom's cell phone (the deceased) instead of my phone - after sending the death certificate and signing documents to take over payments. No attempt has been made to resolve the query. The social team only phone me regarding these complaints on Hellopeter, but no resolution for the past 8 months. Do you think Vodacom cares about their customers?
248 replies
24 months ago
Vodacom You Suck
Following from my previous bad review on Hellopeter, I was phoned by a Marlin, who said he would follow through on my complaint. Guess what, no follow through, no phone call, no resolution. #vodacomyousuck
177 replies
26 months ago
Vodacom Shop Sunninghill Village
Re: The Vodacom Shop in Sunninghill Village Shopping Centre run by Preshanth and MT (Mthelesi). I have had poor service from this store for the third time. Their service is substandard and they don't seem to know what they doing when it comes to more complex matters. I just spent 3 hours there resolving the following matter - I signed for my mom and dad's number to be transferred to my account to go off my debit order with my account. My moms account is deceased, but yet my dad's number was never transferred and canceled due to arrears being charged to a deceased estate. Besides the lies they tell and the u professional way they treated me as a client, Prashanth, the "manager" sold me the incorrect charger for my phone after reassuring me it was the right one. The behavior, lack of professionalism and incompetence doesn't deserve even 1 star. I will NEVER go back to this store, despite the convenience of the location.
112 replies
29 months ago
Bad experience overall and overpriced product that under delivers on promises
I bought an adjustable bed from Healthcare Mobility Africa also known as Adjust for Sleep. It was overpriced and ended up not being used as it did not deliver on the promises. The after sales service is arrogant and I feel they don't value their customers. To move the bed, it has to be dis-assembled and re-assembled for just under R2k. I hate being malicious, especially in these hard times, but companies need to learn that customer experience, selling at the right price (not for greed) and after sales service is essential for success. Also please get back to your customers when they whatsapp, leave messages without the arrogance please.
146 replies
59 months ago
Sean Allison bad service, doesn’t pay back on his incorrect invoices
Hi guys, I used a plumber by the name of Sean Allison, he did the job, but made me pay him before he left my complex. He overcharged me and I now find myself constantly asking for the money he promised to pay me back. It has now been 7 weeks. I will never get this money back! Never trust a plumber who makes you pay before they leave or before you can check the invoice!
0 replies
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10 (100%)