VP
Venkam Properties
Claimed Business
VP
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Venkam Properties
Venkam Properties has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Venkam Properties across 22 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRN
Ronel N
1 reviews | Active since Jan 2020
29 Oct 2025, 11:55
Unjustified Electricity Charges for Zero Usage – Venkam / Brushwood
Dear Janie, I am lodging a formal complaint against Venkam Property Management, acting on behalf of the Brushwood Body Corporate, for your failure to address inflated and unjustified electricity charges app**** to Unit 289. Despite near-zero consumption since 23 August 2024 (only 5 units used), I was repeatedly charged R3.83 on 16 occasions and R4.53 once, despite zero electricity usage. Venkam (Yolanda and Alexia) claimed this was a “council-imposed service fee.” I requested written proof (a municipal invoice or tariff schedule) showing that this fee applies monthly to my unit. No documentation has been provided. My first enquiry was submitted on 8 October 2025, followed by a formal dispute on 15 October, and a follow-up on 24 October. As of 29 October, Venkam has failed to respond meaningfully, provide justification, or confirm escalation to the Trustees. The clearance certificate was paid under protest to avoid delaying the transfer. These charges contradict Rule 22.1 of the Brushwood Conduct Rules, which requires levies and ancillary charges to be billed monthly in advance, not inflated arbitrarily. Venkam’s dismissive handling of this matter reflects a lack of transparency and accountability. I request immediate intervention, documentation, and a refund of all unjustified charges. Regards, Ronél ten Napel
Helpful (0)
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Ronel N
1 reviews | Active since Jan 2020
29 Oct 2025, 11:55
Unjustified Electricity Charges for Zero Usage – Venkam / Brushwood
Dear Janie, I am lodging a formal complaint against Venkam Property Management, acting on behalf of the Brushwood Body Corporate, for your failure to address inflated and unjustified electricity charges app**** to Unit 289. Despite near-zero consumption since 23 August 2024 (only 5 units used), I was repeatedly charged R3.83 on 16 occasions and R4.53 once, despite zero electricity usage. Venkam (Yolanda and Alexia) claimed this was a “council-imposed service fee.” I requested written proof (a municipal invoice or tariff schedule) showing that this fee applies monthly to my unit. No documentation has been provided. My first enquiry was submitted on 8 October 2025, followed by a formal dispute on 15 October, and a follow-up on 24 October. As of 29 October, Venkam has failed to respond meaningfully, provide justification, or confirm escalation to the Trustees. The clearance certificate was paid under protest to avoid delaying the transfer. These charges contradict Rule 22.1 of the Brushwood Conduct Rules, which requires levies and ancillary charges to be billed monthly in advance, not inflated arbitrarily. Venkam’s dismissive handling of this matter reflects a lack of transparency and accountability. I request immediate intervention, documentation, and a refund of all unjustified charges. Regards, Ronél ten Napel
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Replies (0)VL
Vivian L
1 reviews | Active since Jan 2020
31 Jul 2025, 07:37
Extremely Disgusting service
I thought I was the only one who has a proper with Fiona from Venkata her attitude is bad and is forever shielded for her incompetency and lack of respond to any communication. She is managing our complex at Amorosa and she is *********** and never ever responds to anything
Helpful (0)
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Vivian L
1 reviews | Active since Jan 2020
31 Jul 2025, 07:37
Extremely Disgusting service
I thought I was the only one who has a proper with Fiona from Venkata her attitude is bad and is forever shielded for her incompetency and lack of respond to any communication. She is managing our complex at Amorosa and she is *********** and never ever responds to anything
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Replies (0)BW
Blake W
1 reviews | Active since Jan 2020
12 Dec 2024, 10:42
************ and nepotistic. Avoid.
My previous review was removed, possibly because I was too harsh. My review needs to be harsh, as the service received has been utterly awful. Venkam is a company run by a group of ************, nepotistic drones who dont resolve issues, dont support the tenants they administrate, regularly make mistakes and cause stress for tenants, and the list goes on. We even have a tenant in our building with a dog that bites people, and they allow the dog to stay as its the easiest course for them. Venkam will take you to book immediately if you dont fulfil your obligations, but they see no reason to fulfil their obligations. I still dont have my arrivals snag list from when I moved in over 2 years ago! If I had known what I was getting into, I would not have moved here.
Helpful (0)
|Replies (0)BW
Blake W
1 reviews | Active since Jan 2020
12 Dec 2024, 10:42
************ and nepotistic. Avoid.
My previous review was removed, possibly because I was too harsh. My review needs to be harsh, as the service received has been utterly awful. Venkam is a company run by a group of ************, nepotistic drones who dont resolve issues, dont support the tenants they administrate, regularly make mistakes and cause stress for tenants, and the list goes on. We even have a tenant in our building with a dog that bites people, and they allow the dog to stay as its the easiest course for them. Venkam will take you to book immediately if you dont fulfil your obligations, but they see no reason to fulfil their obligations. I still dont have my arrivals snag list from when I moved in over 2 years ago! If I had known what I was getting into, I would not have moved here.
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Replies (0)BW
CP
Cindy P
1 reviews | Active since Jan 2020
30 Sept 2024, 12:44
BAD ATTITUDE
I am most disheartened in the way I have been treated as an owner at St Paul, after having dealt with Fiona at Venkam. Its not what is said, but how it is said, with a very bad attitude accompanied by sighs and a "can I just get rid of you" tone. Also being spoken over and not feeling that I am allowed to probe or ask questions. Venkam is a newly appointed managing agent to Berader and it is quite disappointing, in fact, appaling that they can treat new business like this. I was involved with the trustees in appointing them and upfront they were friendly and accommodating, but they now give the impression that after business is secured, they no longer care.
Helpful (0)
|Replies (0)CP
Cindy P
1 reviews | Active since Jan 2020
30 Sept 2024, 12:44
BAD ATTITUDE
I am most disheartened in the way I have been treated as an owner at St Paul, after having dealt with Fiona at Venkam. Its not what is said, but how it is said, with a very bad attitude accompanied by sighs and a "can I just get rid of you" tone. Also being spoken over and not feeling that I am allowed to probe or ask questions. Venkam is a newly appointed managing agent to Berader and it is quite disappointing, in fact, appaling that they can treat new business like this. I was involved with the trustees in appointing them and upfront they were friendly and accommodating, but they now give the impression that after business is secured, they no longer care.
0
Replies (0)RN
Ronel N
1 reviews | Active since Jan 2020
4 Sept 2024, 09:17
Cronyism leads to unresponsiveness
My interaction with Venkam, Yolanda and Chantal over the past two (2) weeks has resulted in enormous frustration and dissatisfaction. As a result of not returning several calls or responding selectively to emails, their lack of responsiveness created considerable frustration and a sense of hopelessness. Firstly, a breakdown in communication between the complex Estate Manager and Venkam resulted in mutual blame. After failing to fulfil responsibilities, the Estate Manager submitted written statements of offence and defence to my complaints emails, while Venkam remained uninvolved. Only after facing severe pressure did Venkam agree to investigate the Estate Manager, but without confirmation that they have the jurisdiction to conduct such an investigation. Secondly, I made several attempts to raise concerns about the Estate Manager's disputable performance and the universal enforcement of Body Corporate Rules. However, Yolanda and Chantal colleagues continued to provide poor excuses on these Manager's behalf - faulty phone lines and ongoing meetings with a finance manager - to avoid involvement. Thirdly, with the complex AGM scheduled for Sep 05, 2024, I find it increasingly troubling that my concerns and the anticipated investigations get deliberately delayed to buy time. One hand washes the other... This relationship reflects a perfect example of flourishing cronyism between an Estate Manager and Property Managers. To conclude, Venkam demonstrated an inability to uphold its obligations to manage a complex impartially and address internal concerns effectively. Their failure to meet self-imposed deadlines, the enforcement of universal accountability and their inability to facilitate transparent communication between owners and Trustees - raise serious concerns regarding Venkam's trustworthiness.
Helpful (0)
|Replies (0)RN
Ronel N
1 reviews | Active since Jan 2020
4 Sept 2024, 09:17
Cronyism leads to unresponsiveness
My interaction with Venkam, Yolanda and Chantal over the past two (2) weeks has resulted in enormous frustration and dissatisfaction. As a result of not returning several calls or responding selectively to emails, their lack of responsiveness created considerable frustration and a sense of hopelessness. Firstly, a breakdown in communication between the complex Estate Manager and Venkam resulted in mutual blame. After failing to fulfil responsibilities, the Estate Manager submitted written statements of offence and defence to my complaints emails, while Venkam remained uninvolved. Only after facing severe pressure did Venkam agree to investigate the Estate Manager, but without confirmation that they have the jurisdiction to conduct such an investigation. Secondly, I made several attempts to raise concerns about the Estate Manager's disputable performance and the universal enforcement of Body Corporate Rules. However, Yolanda and Chantal colleagues continued to provide poor excuses on these Manager's behalf - faulty phone lines and ongoing meetings with a finance manager - to avoid involvement. Thirdly, with the complex AGM scheduled for Sep 05, 2024, I find it increasingly troubling that my concerns and the anticipated investigations get deliberately delayed to buy time. One hand washes the other... This relationship reflects a perfect example of flourishing cronyism between an Estate Manager and Property Managers. To conclude, Venkam demonstrated an inability to uphold its obligations to manage a complex impartially and address internal concerns effectively. Their failure to meet self-imposed deadlines, the enforcement of universal accountability and their inability to facilitate transparent communication between owners and Trustees - raise serious concerns regarding Venkam's trustworthiness.
0
Replies (0)RN
Ronel N
1 reviews | Active since Jan 2020
4 Sept 2024, 07:54
Cronyism fosters a lack of accountability
My interaction with Venkam, Yolanda Stander and Chantal Fouche over the past two (2) weeks has resulted in enormous frustration and dissatisfaction. As a result of not returning several calls or responding selectively to emails, their lack of responsiveness created considerable frustration and a sense of hopelessness. Firstly, a breakdown in communication between the complex Estate Manager and Venkam resulted in mutual blame. After failing to fulfil responsibilities, the Estate Manager submitted written statements of offence and defence to my complaints emails, while Venkam remained uninvolved. Only after facing severe pressure did Venkam agree to investigate the Estate Manager, but without confirmation that they have the jurisdiction to conduct such an investigation. Secondly, I made several attempts to raise concerns about the Estate Manager's disputable performance and the universal enforcement of Body Corporate Rules. However, Yolanda Stander and Chantal Fouche's colleagues continued to provide poor excuses on these Manager's behalf - faulty phone lines and ongoing meetings with a finance manager - to avoid involvement. Thirdly, with the complex AGM scheduled for Sep 05, 2024, I find it increasingly troubling that my concerns and the anticipated investigations get deliberately delayed to buy time. One hand washes the other... This relationship reflects a perfect example of flourishing cronyism between an Estate Manager and Property Managers. To conclude, Venkam demonstrated an inability to uphold its obligations to manage a complex impartially and address internal concerns effectively. Their failure to meet self-imposed deadlines, the enforcement of universal accountability and their inability to facilitate transparent communication between owners and Trustees - raise serious concerns regarding Venkam's trustworthiness.
Helpful (0)
|Replies (0)RN
Ronel N
1 reviews | Active since Jan 2020
4 Sept 2024, 07:54
Cronyism fosters a lack of accountability
My interaction with Venkam, Yolanda Stander and Chantal Fouche over the past two (2) weeks has resulted in enormous frustration and dissatisfaction. As a result of not returning several calls or responding selectively to emails, their lack of responsiveness created considerable frustration and a sense of hopelessness. Firstly, a breakdown in communication between the complex Estate Manager and Venkam resulted in mutual blame. After failing to fulfil responsibilities, the Estate Manager submitted written statements of offence and defence to my complaints emails, while Venkam remained uninvolved. Only after facing severe pressure did Venkam agree to investigate the Estate Manager, but without confirmation that they have the jurisdiction to conduct such an investigation. Secondly, I made several attempts to raise concerns about the Estate Manager's disputable performance and the universal enforcement of Body Corporate Rules. However, Yolanda Stander and Chantal Fouche's colleagues continued to provide poor excuses on these Manager's behalf - faulty phone lines and ongoing meetings with a finance manager - to avoid involvement. Thirdly, with the complex AGM scheduled for Sep 05, 2024, I find it increasingly troubling that my concerns and the anticipated investigations get deliberately delayed to buy time. One hand washes the other... This relationship reflects a perfect example of flourishing cronyism between an Estate Manager and Property Managers. To conclude, Venkam demonstrated an inability to uphold its obligations to manage a complex impartially and address internal concerns effectively. Their failure to meet self-imposed deadlines, the enforcement of universal accountability and their inability to facilitate transparent communication between owners and Trustees - raise serious concerns regarding Venkam's trustworthiness.
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Replies (0)MS
Melissa S
1 reviews | Active since Jan 2020
19 Sept 2023, 20:27
Exceptional service
I own a unit in a large Sectional Title complex managed by VENKAM. I contacted the portfolio manager Wayne Simpson with a query and required guidance. I was truly impressed by his level of service. He is not only extremely knowledgeable and efficient but also treated me with the utmost respect and courtesy. His dedication resolving my query with speed and efficiency truly exceeded my expectations.
Helpful (0)
|Replies (0)MS
Melissa S
1 reviews | Active since Jan 2020
19 Sept 2023, 20:27
Exceptional service
I own a unit in a large Sectional Title complex managed by VENKAM. I contacted the portfolio manager Wayne Simpson with a query and required guidance. I was truly impressed by his level of service. He is not only extremely knowledgeable and efficient but also treated me with the utmost respect and courtesy. His dedication resolving my query with speed and efficiency truly exceeded my expectations.
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Replies (0)