Venntro and Afrikaanse singles

Venntro is the people taking the payments you need to use datingsites like afrikaanse singles, in my case the "goue oues". Not a bad site, but to have full function of the application you need to subscribe to premium membership and pay for it. My problems started right after my payment went through. I contacted Venntro support and promptly recieves an automated response, think 6 of them by now! Still nothing else is being done. I should cancel the service on their website signing in with my user ID, which is now not recognized by the site, so they will take the next payment automatically. Beware of these sites, most of them are owned by the same company.