Venter Trailers refusing to give me product broacher.

I am in the market for a 2 X high value trailers. So I go and google venter trailers. Website is a mess for over a week now. So wanting to get the deal moving I phone in to Venter trailers. A very polite lady answered and tells me no one can help me as she does not know where they are. Really!!! She wanted me to phone back, so I say no you need to get one of your sales people to send me your broacher showing the range of trailers. I get an email within an hour and another lady asks what trailer I want. I answer saying why is it so difficulty to get the range of Venter Trailers via email. Now nothing. They must be doing real well to push customers away. So Venter trailers you can shove your broacher. I will go to your opposition and buy their product.