Venturenet
Unclaimed Business
Venturenet
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#36Ranked In Internet & Telecoms
0 NPSUnlikely
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKG
Krishna G
1 reviews | Active since Jan 2020
18 Jun 2021, 18:47
DO NOT USE VENTURENET
Please do not use this company as your service provider. I was asked to pay R2500 for the Fibre set up and it broke in the first week. I had to buy my own router. It's since been 2 months. Network keeps dropping and we are offline at least 3 times a month. This company has been ripping people off with a poor internet connection for years. The time for change is here now. Finally we have stable companies coming into the area so companies like this can no longer exist. Your time is up Venture Net. You lie at the outset about how great a service you provide but you just a small backyard operation robbing honest folks like myself. God be with you.
Helpful (0)
|Replies (0)KG
Krishna G
1 reviews | Active since Jan 2020
18 Jun 2021, 18:47
DO NOT USE VENTURENET
Please do not use this company as your service provider. I was asked to pay R2500 for the Fibre set up and it broke in the first week. I had to buy my own router. It's since been 2 months. Network keeps dropping and we are offline at least 3 times a month. This company has been ripping people off with a poor internet connection for years. The time for change is here now. Finally we have stable companies coming into the area so companies like this can no longer exist. Your time is up Venture Net. You lie at the outset about how great a service you provide but you just a small backyard operation robbing honest folks like myself. God be with you.
0
Replies (0)JB
James B
1 reviews | Active since Jan 2020
6 Mar 2021, 15:45
Don't Venture here
Internet access is very unstable and slow just checking your emails is a mission. Why bother upgrading to 5G the only time you can get good access is at 2 a.m. Complaining is futile they will simple threaten to cut you off and in a small town with no competition they can afford to manopolize the industry. This is extremely dissapointing
Helpful (0)
|Replies (0)JB
James B
1 reviews | Active since Jan 2020
6 Mar 2021, 15:45
Don't Venture here
Internet access is very unstable and slow just checking your emails is a mission. Why bother upgrading to 5G the only time you can get good access is at 2 a.m. Complaining is futile they will simple threaten to cut you off and in a small town with no competition they can afford to manopolize the industry. This is extremely dissapointing
0
Replies (0)JVDB
Josh Van Der Benoni
1 reviews | Active since Jan 2020
20 Apr 2020, 08:58
Stuck between a rock and Venturenet
*Update* Just been told "F** you, change your attitude, I will not come sort out your internet issue" by the ever professional John of VentureNet. This happened after I have been accused of not knowing that there is an ethernet port in my Apple Mac, even though there isnt. I have had to resort to sending pictures of my ports to the part owner or what ever he may be to Venturenet in order to prove that I dont have an ethernet connection in my laptop or adaptor. Why are they asking for this you ask? Well its because they want me to try and sort out the issue telephonically even though they have expressly noted to me, even in email that it is apparently a hardware issue??? In any case, I was also asked by Daniella to try and download a program, I assume a teamviewer type program perhaps, so that they can try and sort it out remotely, forgetting that the internet actually doesnt work therefore making that task relatively impossible. Furthermore, I have been promised that a technician would come out on the 14th and today is the 20th. What can I do.
Helpful (0)
|Replies (0)JVDB
Josh Van Der Benoni
1 reviews | Active since Jan 2020
20 Apr 2020, 08:58
Stuck between a rock and Venturenet
*Update* Just been told "F** you, change your attitude, I will not come sort out your internet issue" by the ever professional John of VentureNet. This happened after I have been accused of not knowing that there is an ethernet port in my Apple Mac, even though there isnt. I have had to resort to sending pictures of my ports to the part owner or what ever he may be to Venturenet in order to prove that I dont have an ethernet connection in my laptop or adaptor. Why are they asking for this you ask? Well its because they want me to try and sort out the issue telephonically even though they have expressly noted to me, even in email that it is apparently a hardware issue??? In any case, I was also asked by Daniella to try and download a program, I assume a teamviewer type program perhaps, so that they can try and sort it out remotely, forgetting that the internet actually doesnt work therefore making that task relatively impossible. Furthermore, I have been promised that a technician would come out on the 14th and today is the 20th. What can I do.
0
Replies (0)JVDB
Josh Van Der Benoni
1 reviews | Active since Jan 2020
20 Apr 2020, 08:53
Stuck between a rock and Venturenet
Intermittent service. Staff are extremely unhelpful. They removed my previous review due it being "slanderous/generalised", however if I remember correctly, I only said that I would not recommend to anyone. Last week they blamed my intermittent internet on the upgrades they were making to allow for more bandwith, after said point where they said the internet would return to normal it continued and got worse. They then claimed it was the hardware, this being the same excuse for the previous lack of internet. The internet eventually stopped working entirely and then a day or two later it miraculously started working again. Cant see how the hardware fixed itself. I have also spoken to numerous residents of the San Lameer complex and they have informed me that they are also struggling with VentureNet. They are supposed to come out today to sort out the "hardware" issue as per Deon. Lets see if they do. *Update* Just been told "F** you, change your attitude, I will not come sort out your internet issue" by the ever professional John of VentureNet. This happened after I have been accused of not knowing that there is an ethernet port in my Apple Mac, even though there isnt. I have had to resort to sending pictures of my ports to the part owner or what ever he may be to Venturenet in order to prove that I dont have an ethernet connection in my laptop or adaptor. Why are they asking for this you ask? Well its because they want me to try and sort out the issue telephonically even though they have expressly noted to me, even in email that it is apparently a hardware issue??? In any case, I was also asked by Daniella to try and download a program, I assume a teamviewer type program perhaps, so that they can try and sort it out remotely, forgetting that the internet actually doesnt work therefore making that task relatively impossible. Furthermore, I have been promised that a technician would come out on the 14th and today is the 20th. What can I do.
Helpful (0)
|Replies (0)JVDB
Josh Van Der Benoni
1 reviews | Active since Jan 2020
20 Apr 2020, 08:53
Stuck between a rock and Venturenet
Intermittent service. Staff are extremely unhelpful. They removed my previous review due it being "slanderous/generalised", however if I remember correctly, I only said that I would not recommend to anyone. Last week they blamed my intermittent internet on the upgrades they were making to allow for more bandwith, after said point where they said the internet would return to normal it continued and got worse. They then claimed it was the hardware, this being the same excuse for the previous lack of internet. The internet eventually stopped working entirely and then a day or two later it miraculously started working again. Cant see how the hardware fixed itself. I have also spoken to numerous residents of the San Lameer complex and they have informed me that they are also struggling with VentureNet. They are supposed to come out today to sort out the "hardware" issue as per Deon. Lets see if they do. *Update* Just been told "F** you, change your attitude, I will not come sort out your internet issue" by the ever professional John of VentureNet. This happened after I have been accused of not knowing that there is an ethernet port in my Apple Mac, even though there isnt. I have had to resort to sending pictures of my ports to the part owner or what ever he may be to Venturenet in order to prove that I dont have an ethernet connection in my laptop or adaptor. Why are they asking for this you ask? Well its because they want me to try and sort out the issue telephonically even though they have expressly noted to me, even in email that it is apparently a hardware issue??? In any case, I was also asked by Daniella to try and download a program, I assume a teamviewer type program perhaps, so that they can try and sort it out remotely, forgetting that the internet actually doesnt work therefore making that task relatively impossible. Furthermore, I have been promised that a technician would come out on the 14th and today is the 20th. What can I do.
0
Replies (0)JVDB
Josh Van Der Benoni
1 reviews | Active since Jan 2020
20 Apr 2020, 08:13
Stuck between a rock and Venturenet
Just been told "F** you, change your attitude, I will not come sort out your internet issue" by the ever professional John of VentureNet. This happened after I have been accused of not knowing that there is an ethernet port in my Apple Mac, even though there isnt. I have had to resort to sending pictures of my ports to the part owner or what ever he may be to Venturenet in order to prove that I dont have an ethernet connection in my laptop or adaptor. Why are they asking for this you ask? Well its because they want me to try and sort out the issue telephonically even though they have expressly noted to me, even in email that it is apparently a hardware issue??? In any case, I was also asked by Daniella to try and download a program, I assume a teamviewer type program perhaps, so that they can try and sort it out remotely, forgetting that the internet actually doesnt work therefore making that task relatively impossible. Furthermore, I have been promised that a technician would come out on the 14th and today is the 20th. What can I do.
Helpful (0)
|Replies (0)JVDB
Josh Van Der Benoni
1 reviews | Active since Jan 2020
20 Apr 2020, 08:13
Stuck between a rock and Venturenet
Just been told "F** you, change your attitude, I will not come sort out your internet issue" by the ever professional John of VentureNet. This happened after I have been accused of not knowing that there is an ethernet port in my Apple Mac, even though there isnt. I have had to resort to sending pictures of my ports to the part owner or what ever he may be to Venturenet in order to prove that I dont have an ethernet connection in my laptop or adaptor. Why are they asking for this you ask? Well its because they want me to try and sort out the issue telephonically even though they have expressly noted to me, even in email that it is apparently a hardware issue??? In any case, I was also asked by Daniella to try and download a program, I assume a teamviewer type program perhaps, so that they can try and sort it out remotely, forgetting that the internet actually doesnt work therefore making that task relatively impossible. Furthermore, I have been promised that a technician would come out on the 14th and today is the 20th. What can I do.
0
Replies (0)JVDB
Josh Van Der Benoni
1 reviews | Active since Jan 2020
14 Apr 2020, 07:57
Would not recommend to anybody 0/10
Intermittent service. Staff are extremely unhelpful. They removed my previous review due it being "slanderous/generalised", however if I remember correctly, I only said that I would not recommend to anyone. Last week they blamed my intermittent internet on the upgrades they were making to allow for more bandwith, after said point where they said the internet would return to normal it continued and got worse. They then claimed it was the hardware, this being the same excuse for the previous lack of internet. The internet eventually stopped working entirely and then a day or two later it miraculously started working again. Cant see how the hardware fixed itself. I have also spoken to numerous residents of the San Lameer complex and they have informed me that they are also struggling with VentureNet. They are supposed to come out today to sort out the "hardware" issue as per Deon. Lets see if they do.
Helpful (0)
|Replies (0)JVDB
Josh Van Der Benoni
1 reviews | Active since Jan 2020
14 Apr 2020, 07:57
Would not recommend to anybody 0/10
Intermittent service. Staff are extremely unhelpful. They removed my previous review due it being "slanderous/generalised", however if I remember correctly, I only said that I would not recommend to anyone. Last week they blamed my intermittent internet on the upgrades they were making to allow for more bandwith, after said point where they said the internet would return to normal it continued and got worse. They then claimed it was the hardware, this being the same excuse for the previous lack of internet. The internet eventually stopped working entirely and then a day or two later it miraculously started working again. Cant see how the hardware fixed itself. I have also spoken to numerous residents of the San Lameer complex and they have informed me that they are also struggling with VentureNet. They are supposed to come out today to sort out the "hardware" issue as per Deon. Lets see if they do.
0
Replies (0)JVDB
Josh Van Der Benoni
1 reviews | Active since Jan 2020
10 Apr 2020, 08:04
Eish
Not sure about the Ballito branch but the south coast branch is as bad as it gets. Would not recommend to anybody
Helpful (0)
|Replies (0)JVDB
Josh Van Der Benoni
1 reviews | Active since Jan 2020
10 Apr 2020, 08:04
Eish
Not sure about the Ballito branch but the south coast branch is as bad as it gets. Would not recommend to anybody
0
Replies (0)JG