Minister of Transport have to do something about Veeriniging Licence Department

Today I went to Veeriniging Licence Department. My appointment was for 11:00am, myself and many of others got there 1hr before and we only received assistance round about past 13:00pm. They working system there is ****. We could see people who came late being assisted before us who got there on time and us who have been standing on the que for hours, just because they have friends inside the Department. We tried to speak to the Supervisor but instead one of the employees we saw started shouting at the Supervisor and pointing fingers at her, she couldn't do anything to assist the situation. There a lot of **** at Vereeniging Licence Department and a lot of employees who do not deserve to have that Job. I will never choose to go to that place ever again. Minister of Transport have to do something about it, for real.