Versofy Solar Warning

I am sharing my experience with Versofy Solar as a warning to other consumers considering a solar rental agreement.

I currently have multiple systems installed through them, including one on a property I recently sold. As part of the sale process, I required a valid Certificate of Compliance (CoC) for the solar installation, which remains owned by Versofy Solar while I continue to pay monthly rental.

Despite repeated attempts to obtain assistance from November 2025, I received no meaningful support.

I was ultimately forced to appoint an independent electrician and incur approximately R35,000 in costs to bring the system into compliance.

The most serious issue identified during this process was that the solar installation did not have proper earthing in place. This had to be installed from scratch in order to achieve compliance and obtain a valid CoC.

Earthing is a fundamental and non-negotiable requirement for electrical safety and compliance. The absence of it raises serious concerns about the original installation and the validity of the initial sign-off.

In addition to the earthing issue, further corrective work was required to ensure the system met compliance standards.

What is particularly concerning is that:

Versofy Solar retains ownership of the system. The customer continues to pay monthly rental. Yet when compliance issues arise, the responsibility and cost fall on the customer.

This creates a significant imbalance of risk.

This is not an isolated issue, as I have experienced similar challenges across more than one installation.

I have now escalated this matter further and would strongly advise anyone considering a solar rental model to fully understand who carries responsibility for compliance, safety, and cost before signing.

Based on my experience, the exposure may be far greater than expected.