Vetshop

On Saturday 16/11/2019 I visited the vetshop in vangate mall Cape town as our 3 month old German shepherd puppy was not on it's ideal weight. The consultant Samantha recommend 2 products Efazol for dry skin as puppy was scratching and Nutrostim for apetite. For some reason since giving these products to our puppy she refused anything that even smelled of it and was not eating food for close to 3 days . After a R850 vet visit we were advised to stop use of the products and changing the food and this got our puppy to eat again. When I contacted the store I was advised to speak to the supervisor who informed that there was nothing she could do. Only when I kept telling her of the cost we incurred because of these products she (supervisor) informed me to return the products and this would be sent to the manufacturer. We have nearly lost our puppy we paid a lot of money for also the products we bought and have no use for it what so ever.