UNPROFESSIONAL STAFF AND PATHETIC SERVICE

Pathetic service received from vhi skin and Spa overport. I am still waiting for the manager Nadia to contact me.

I waited patiently for an appointment with a "professional" skin the******. The appointment was confirmed on WhatsApp for 29 June 2024. I was advised that the "professional" skin the****** would advise me on which facial to do. I also received two calls confirming my appointment for Saturday. My appointment was for 13h30 and I rushed to be punctual because I respect time. Upon arrival I was told that they were running a few minutes dates. I waited patiently and after 30 minutes of waiting I went to the reception to ask what was going on. The staff gave me blank stairs and spoke to each other in Zulu in my presence. This was highly unprofessional. I was then take an in to do my facial. The the****** then asks me with the I am doing waxing or threading on my upper lips and eyebrows. I was furious s and stormed out and asked for the manager's details. I am still waiting for Nadia to call me. I will never be visiting vhi skin and spa overport again.