1 reviews | Active since Member
I am extremely disappointed with my recent experience on Viagogo. After purchasing tickets, I discovered that the exact same tickets were available on another reputable website for R3000 less. At no point did Viagogo make it clear that their prices were inflated or that I was paying far above the market rate. This lack of transparency feels misleading and unfair. As a customer, I trusted the platform to provide honest pricing, but instead I ended up overpaying by a significant amount. This is unacceptable. I am calling on Viagogo to urgently review this matter and provide an explanation and compensation for the excessive overcharge. Customers deserve clarity, fair pricing, and ethical business practices — none of which I experienced here. Until Viagogo addresses this issue, I strongly urge other consumers to compare prices elsewhere before purchasing through this platform.