1 reviews | Active since Member
I wanted to buy lawn dressing. One of the owners suggested that not buy lawn dressing as they recommended compost for my lawn for nourishment. The 2m3 arrived and was spread on the lawn while i was at work..... well it has stones, so much bark and sticks as well as broken tiles, bits of plastic etc. \Which means before I can mow the lawn, all that "filler" will have to be raked up. I contacted them yesterday (21.08.24) and told them with an accompany specimen photo of the filler. The message was read 30 minutes later and then no reply so today asked when I get and answer and this is their reply:
"Goodday, so sorry for only getting back to you now, we were offline. I spoke to our manager regarding this and it was decided that you are more than welcome to come and collect 5 bags of compost to compensate""" I am gobsmacked - zero apology. Frankly it was on their recommendation that I buy compost, and they KNEW it was for a lawn AND at no time did they say it was unsifted compost. So either this is modus operandi or they made a mistake and won't admit it and make good - and I sit with the problem. Fool me once, Viewpoint but you won't fool me a second time.