Viking Furniture Removals
3.5|13 reviews
CF
Cecil F
1 reviews | Active since Member
16 Oct 2020, 21:18
Bad experience with Viking Removals
When I originally contacted the company, the staff was very friendly. I promptly paid the full amount they required. I have documented proof sent to the company that my furniture must be loaded AND delivered on the 5th October 2020. Great was my surprise when we arrived at Bloemfontein the evening and was informed by the driver that they are going to unload the next morning( according to instructions they received) I do not blame the driver and his crew, but the management of Viking. I am willing to post proof that they indeed received the document where I specifically mentioned unloading to be done on the 5th October. Furthermore, two of my freezers had two nasty dents. These damages have been communicated to the owner at more than one occation. I am just getting ignored. I am sure that for a mere R7500 more I would have received better service from Stuttafords. Well I learnt my lesson. Just remember mr Viking- there is nothing as powerfull as word of mouth
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Replies (159)Viking Furniture Removals's replyOfficial
23 Oct 2020, 10:40Mr Foster, it was a big 2850k move. Its impossible to pack, load, transport an offload such a move in one day.
Our date was 5/10/20, you wrote in pen, offloading same day.
All your freezers had old marks on as per the inventory done and noted in your presence, and you opted to not take insurance.
Our date was 5/10/20, you wrote in pen, offloading same day.
All your freezers had old marks on as per the inventory done and noted in your presence, and you opted to not take insurance.
Best regards,
Viking Furniture Removals's reply23 Oct 2020, 10:40
Official
Mr Foster, it was a big 2850k move. Its impossible to pack, load, transport an offload such a move in one day.
Our date was 5/10/20, you wrote in pen, offloading same day.
All your freezers had old marks on as per the inventory done and noted in your presence, and you opted to not take insurance.
Our date was 5/10/20, you wrote in pen, offloading same day.
All your freezers had old marks on as per the inventory done and noted in your presence, and you opted to not take insurance.
Best regards,
CF
Cecil F's updateReviewer Update
23 Oct 2020, 11:03Fact of the matter is that they did not convey this to me. If the saw that I requested my furniture to be delivered on the fifth, wh did they not point it out to me. If they can produce any documents showing where they took up this matter with me, I would have arranged to stay in a B& B. What with my dogs and everything. Surprised to hear them alledging that my freezers had scratches on them. This is a blatant lie. Did they make an endor*****t to that effect on the documents? No they did not,because there were not any dents on the freezers. Hello Peter, I have sent you a picture of the grey stand freezer with a clear indentation on it. The irony of the matter is that they know they messed up and aren now trying to make me the scapegoat.
Sorry, that won't happen.
Sorry, that won't happen.
CF
Cecil F's update23 Oct 2020, 11:03
Reviewer Update
Fact of the matter is that they did not convey this to me. If the saw that I requested my furniture to be delivered on the fifth, wh did they not point it out to me. If they can produce any documents showing where they took up this matter with me, I would have arranged to stay in a B& B. What with my dogs and everything. Surprised to hear them alledging that my freezers had scratches on them. This is a blatant lie. Did they make an endor*****t to that effect on the documents? No they did not,because there were not any dents on the freezers. Hello Peter, I have sent you a picture of the grey stand freezer with a clear indentation on it. The irony of the matter is that they know they messed up and aren now trying to make me the scapegoat.
Sorry, that won't happen.
Sorry, that won't happen.
Viking Furniture Removals's replyOfficial
23 Oct 2020, 11:21Mr Foster, we have signed documents which clearly shows you were in agreement with the terms, not your written commands, And the inventory list with your signature on showing "Old marks" on your freezers.
Best regards,
Viking Furniture Removals's reply23 Oct 2020, 11:21
Official
Mr Foster, we have signed documents which clearly shows you were in agreement with the terms, not your written commands, And the inventory list with your signature on showing "Old marks" on your freezers.
Best regards,