CF
Cecil F
Active since Oct 2020
8
Reviews
0
Industries
Reviews
8 reviews3 months ago
Temu Sub- Standard Quality Products
This was the last time I will ever buy something from Temu. Their stuff looks nice on the ads, but you receive inferior peoducts. Once bitten, twice shy. If I could give you no star, I would
0 replies
6 months ago
Calgan Recliner Sofa deserves a zero rating for quality!!!
Less then four months ago, I bought a Calgan 3- seater, 2- seater and single seater. Their quality is absolutely pathetic. Just imagine that within this period, one of the 3-seater seats are already sagging. Now I have to go and sort out this mess with the shop where I bought it. It is an absolute disgrace. Stay clear of this brand name.
0 replies
25 months ago
Bad service by DSTV.
Since the new Showmax app became available, I was not able to watch Showmax- although I have been paying for it all these years. This afternoon I contacted their customer care centre. The lady who assisted me, informed me that at the time that Showmax decided on the new app, they informed DSTV that only customers with a DSTV Ultra Explora decoder will be able to watch Showmax. I then asked her whether DSTV is not part of Showmax. She emphatically said NO. They are on their own. Needless to say that I cancelled my Showmax subscription with imnediate effect. Furthermore, I found the following information:Who owns Showmax? MultiChoice Its majority owner is MultiChoice, which owns 70% of the Showmax group, while NBCUniversal owns 30% in all territories except Nigeria, where NBCUniversal holds an indirect 23.7% stake in the local subsidiary. In 2023, Showmax announced a partnership with Comcast's NBCUniversal and Sky. Now I really DO NOT UNDERSTAND!!
280 replies
43 months ago
Do not expect CSOS to solve your problems
Do not expect CSOS to solve your problems. I have read each and every complaint and could not find ONE positive regard. I will later on post a detailed version of my experience with CSOS. Suffice at this stage to conclude that I do not have any trust in them. Because of this, I sold my unit and will be moving to a full title property
266 replies
48 months ago
VODACOM BAD SERVICE. SHOCKING!!!
VODACOM UNPROFESSIONAL. BAD SERVICE. So me and my wife have been Vodacom customers for the past 23 years. However, I think that enough is enough! To call yourself the leading cellular Network, you must surely live up to expectations. Both me and my wife signed up for a contract during January 2021. Last month we received a message that our installment will increase from 1 June 2022. After perusing our contracts, it became apparent that there is no clause in any of the two contracts that makes provision for a price increase WITHIN THE CONTRACTUAL PERIOD!! So Vodacom, you acted unilaterally!!!!! During a discussion with a consultant, all he could say is that the price increase is due to inflation. What a joke!! Everybody, both locally and abroad, are feeling the effects of inflation. When enquiring whether it is his or Vodacom's official view, he could not answer me. After requesting to speak to his supervisor , he informed me that it is of no use speaking to his supervisor because he will tell me the same. How do you train your people Vodacom?? If we must adhere to the contractual conditions , so must Vodacom!!! It is indeed shocking that such a large company can act in this manner. At the moment we will definitely not continue to make use of Vodacom's services anymore. Just remember the power of " word of mouth" I AM SO FEDUP
222 replies
50 months ago
Bad Experience - Absa - Antivirus Update
I have been struggling for the past two weeks to update my Trend Micro Security. When logging on at the Absa security centre, after trying to get a new serial number I get a message(logged off. Try again - Ref 1) Also visited the local branch and although they tried to phone the helpline, nobody answered. What is going on Absa?
106 replies
54 months ago
CSOS ADJUDICATION PROCESS FAILED ME.
The Practice Directive on Dispute Resolutions, 2019, was amended as follows by the acting Chief Ombudsman on 23 June 2020: -Respondent or affected person to submit a response to the Ombudsman within seven days. Paragraph 14.2 which provides that the applicant has 10(ten) days to inspect the respondent’s submission or to provide a written response to the issues raised in the submission, was amended to five (5) days. Furthermore, “Adjudications will be conducted telephonically or virtually(which never happened)…”Once the Adjudicator receives the adjudication file, he or she will notify the parties of receipt of the matter and request confirmation that they are in receipt of the other’s submissions”. This never happened with my adjudication process. On 11 August 2021 I registered an application for dispute resolution with CSOS. On 12 August 2021 I received an email from CSOS, confirming that my application was sent for assessment. I then received an email from the Regional Ombudsman, KZN, FS, and MP, on 6 September 2021, informing me that "the respondent of affected person failed to provide a response to the CSOS notice in terms of section 43". I was furthermore informed that "Accordingly the dispute is therefore referred directly to Adjudication in terms of section 48 of the CSOS Act read with Clause 21.5.7 of the Practice Directive on Dispute Resolution". On 9 September 2021, I was cc'ed in an email sent to CSOS by the respondent, stating that she did not receive any formal notices regarding the matter at hand, and on 16 September 2021 was informed that the respondent requested an extension. Which she certainly was entitled to. Without any further correspondence received, the Adjudicator ruled on my application and a copy sent to me on 18 October 2021. My application was dismissed. In the adjudication order, it was mentioned that the evidence of the respondent was not disputed by me. How was I supposed to dispute evidence if the respondent’s submission was never made available to me? If the respondent’s submission was availed to me, it would have been easy to refute the respondent’s submissions and explained the true state of affairs. On 20 October 2021 I sent an email to the offices of the Ombudsman, KZN, FS and MP, informing them of what transpired and enquired to what the road forward entails. On 25 October 2021 I once again requested feedback on my previous email. The only reply I received was “An appeal is the way going forward” . I sent a further email, stating the fact that it is very unfair to expect me to approach a High Court – something that only a handful of people can afford and that I am negatively affected because of an administrative requirement that was not adhered to. I am still waiting for a reply. The fact that I have not been granted the opportunity to respond to the respondent's submission, and refute it and put it in perspective, has negatively impacted my right to dispute the evidence of the respondent. I never received the respondent's submission and therefore was not granted an opportunity to query the allegations of the Respondent - due to the fact that the respondent's evidence was never made available to me. Although this was not a criminal trial, I wish to conclude with the following: The right to cros****amine (have access to a respondent’s submission) is an expression of the Audi alterem partem rule. The audi alterem partem principle is part and parcel of the right to a fair trial. In order for an accused (party to a dispute process with the CSOS) to present his/her case effectively, he/she must, inter alia, have access to statements of state witnesses (have access to the respondent’s submission) so that he can adduce and challenge evidence effectively. The right to present one’s case (submission to the CSOS) is also linked to the other rights mentioned in section 35 of the Constitution. I am disillusioned and extremely disappointed.
265 replies
67 months ago
Bad experience with Viking Removals
When I originally contacted the company, the staff was very friendly. I promptly paid the full amount they required. I have documented proof sent to the company that my furniture must be loaded AND delivered on the 5th October 2020. Great was my surprise when we arrived at Bloemfontein the evening and was informed by the driver that they are going to unload the next morning( according to instructions they received) I do not blame the driver and his crew, but the management of Viking. I am willing to post proof that they indeed received the document where I specifically mentioned unloading to be done on the 5th October. Furthermore, two of my freezers had two nasty dents. These damages have been communicated to the owner at more than one occation. I am just getting ignored. I am sure that for a mere R7500 more I would have received better service from Stuttafords. Well I learnt my lesson. Just remember mr Viking- there is nothing as powerfull as word of mouth
159 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
7 (87.5%)