1 reviews | Active since Member
On the 27th of February I went to Vilakazi health center, and to say I am disgusted by the service that I received would be an understatement. I saw the doctor that was hold the fort for Dr Amos which was fine he then referred me to the radiologist and when I went in before the Xrays were done I contacted my medical aid to find out if the Xrays would be covered or if the funds will be taken from my medical savings , I was told that it would go off from my medical savings, I then asked the radiologist how much they would cost if I was willing to pay cash his response was that they would cost me R500 if I was to pay cash. I then responded and said no if its R500 then I can afford to have that taken off my medical aid .Fast forward to the billing I get a statement from my medical Aid and they have billed me R2200 and I immediately call them (Dr Jeff Swartzberg and Dr Amos )rooms to find out how R500 that was communicated is now R2200 and the Thomas the radiologist told me that he meant to say R500 for each scan. So as a result of his omission I am out R1700 I would like to know who is at fault here for the omission because if they want me to go the legal route I will because this is just a matter of being taken for granted and someone being unprofessional when it comes to providing incorrect information had I been told from the get go that the fee is per scan I would have not done it and waited until I had R2000 to pay for them cash .I want my funds reversed back into my medical aid . Thomas to take responsibility for his omission or I will take this matter further and that is a promised. I am giving you 72hours for my matter to be resolved or I am taking action. what kind of service rendering is this? you scam people and think that is right you have chosen the wrong one to scam. my contact number is: 0713809989 Thembisile Masondo. I have wasted so much time, airtime being sent from pillar to post and promised call backs that are never returned. I will be sending this to the Ombudsman I am feed up of being taken advantage of.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.