Collect your parcel at my gate.

As a concerned consumer, Villa Fragrances delivered a package to my home over on 28 September. I contacted the 29 Sept after double checking if i may have made an order by mistake, fortunately not the case.

I noticed another persons details on the package & made contact & have said Villa Fragrances has been saying the package is on it's way till today 23 Oct. The communication with Villa has been a one way, with me insisting on the package to be picked up since,on several occasions. It's saddening as the intended recipient is unemployed & sells perfumes to make a living with this delay nearly a month later, she is labelled as ************* by her customers.

This experience has out-rightly turned my as a no returning consumer of your products.

A COLLECTION would be great or i might as well start smelling good on someone's expense.