VF
Villa fragrances at Sunnyside pretoria
Unclaimed Business
VF
Villa fragrances at Sunnyside pretoria
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Nivash M
1 reviews | Active since Jan 2020
5 Mar 2024, 06:20
Poor service
I used to order from them quite a lot last year and order was delivered within 2 days. This time i ordered on the 29th and payment went through and they are delaying my order and keep saying 7 days no complaint line or phone number only WhatsApp and the person manning the communication has zero customer service skills and they don't send update emails like they did last year. Stay away very poor customer handling, absolutely appalling.
Helpful (0)
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Nivash M
1 reviews | Active since Jan 2020
5 Mar 2024, 06:20
Poor service
I used to order from them quite a lot last year and order was delivered within 2 days. This time i ordered on the 29th and payment went through and they are delaying my order and keep saying 7 days no complaint line or phone number only WhatsApp and the person manning the communication has zero customer service skills and they don't send update emails like they did last year. Stay away very poor customer handling, absolutely appalling.
0
Replies (0)AK
AB K
1 reviews | Active since Jan 2020
23 Oct 2023, 10:01
Collect your parcel at my gate.
As a concerned consumer, Villa Fragrances delivered a package to my home over on 28 September. I contacted the 29 Sept after double checking if i may have made an order by mistake, fortunately not the case. I noticed another persons details on the package & made contact & have said Villa Fragrances has been saying the package is on it's way till today 23 Oct. The communication with Villa has been a one way, with me insisting on the package to be picked up since,on several occasions. It's saddening as the intended recipient is unemployed & sells perfumes to make a living with this delay nearly a month later, she is labelled as ************* by her customers. This experience has out-rightly turned my as a no returning consumer of your products. A COLLECTION would be great or i might as well start smelling good on someone's expense.
Helpful (0)
|Replies (0)AK
AB K
1 reviews | Active since Jan 2020
23 Oct 2023, 10:01
Collect your parcel at my gate.
As a concerned consumer, Villa Fragrances delivered a package to my home over on 28 September. I contacted the 29 Sept after double checking if i may have made an order by mistake, fortunately not the case. I noticed another persons details on the package & made contact & have said Villa Fragrances has been saying the package is on it's way till today 23 Oct. The communication with Villa has been a one way, with me insisting on the package to be picked up since,on several occasions. It's saddening as the intended recipient is unemployed & sells perfumes to make a living with this delay nearly a month later, she is labelled as ************* by her customers. This experience has out-rightly turned my as a no returning consumer of your products. A COLLECTION would be great or i might as well start smelling good on someone's expense.
0
Replies (0)A
Aobakwe
1 reviews | Active since Jan 2020
1 Oct 2023, 22:34
Villa fragrance are big time ****mers
I ordered on the 4th of September I haven't receive my order yet, they just tell me we will deliver your order tomorrow or we will do a follow up on your order, what annoys me the most is that they never get back to me I have to be the one asking them all the time and they ignore me, all I want is for them to give me a refund because they clearly don't appreciate their customers and they are big ****mers.
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Aobakwe
1 reviews | Active since Jan 2020
1 Oct 2023, 22:34
Villa fragrance are big time ****mers
I ordered on the 4th of September I haven't receive my order yet, they just tell me we will deliver your order tomorrow or we will do a follow up on your order, what annoys me the most is that they never get back to me I have to be the one asking them all the time and they ignore me, all I want is for them to give me a refund because they clearly don't appreciate their customers and they are big ****mers.
0
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Nthabiseng P
1 reviews | Active since Jan 2020
20 Dec 2022, 06:43
Villa Pretoria is robbing people who are only trying to make a living
I purchased 15 perfumes and 3 lotions on 10 December 2022 at villa fragrances at Pretoria Sunnyside next to sunnypark shopping center. It came to my surprise that they only gave me 14 perfumes, I immediately called them and sent proof they said they will refund they are ignoring me since. No matter how hard I explained to them that I am trying to make a living by selling those perfumes they still ignored me. I lost 160 rand for that perfume. I really need my money.
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Nthabiseng P
1 reviews | Active since Jan 2020
20 Dec 2022, 06:43
Villa Pretoria is robbing people who are only trying to make a living
I purchased 15 perfumes and 3 lotions on 10 December 2022 at villa fragrances at Pretoria Sunnyside next to sunnypark shopping center. It came to my surprise that they only gave me 14 perfumes, I immediately called them and sent proof they said they will refund they are ignoring me since. No matter how hard I explained to them that I am trying to make a living by selling those perfumes they still ignored me. I lost 160 rand for that perfume. I really need my money.
0
Replies (0)