VV
Villa Via Hotel Midrand
Unclaimed Business
VV
Villa Via Hotel Midrand
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBN
Bongani N
1 reviews | Active since Jan 2020
5 Dec 2025, 05:49
Villa via hotel midrand !!!stay away
If I could give it zero stars I recently stayed at Villa Via Hotel Midrand, and unfortunately my experience was extremely disappointing. The room I was given felt unclean, and the bedding appeared stained, which made me very uncomfortable. The kitchen area also did not seem well maintained during my visit, and some of the food I encountered had an unpleasant smell that made me question its freshness. I also found the staff interactions frustrating. The owners came across as unfriendly and unapproachable, and the bar service was similarly disappointing. The barman seemed disinterested and unprofessional, and I was concerned about being overcharged on more than one occasion. Overall, I did not feel that the hotel met basic standards for cleanliness or service. Based on my experience, I would not return and cannot recommend it. I later on visted the pool with my family and was approached by a lady asking if I would like some company for tonight at R### I was furious and later found that its more of a brothel then a family hotel ...
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Bongani N
1 reviews | Active since Jan 2020
5 Dec 2025, 05:49
Villa via hotel midrand !!!stay away
If I could give it zero stars I recently stayed at Villa Via Hotel Midrand, and unfortunately my experience was extremely disappointing. The room I was given felt unclean, and the bedding appeared stained, which made me very uncomfortable. The kitchen area also did not seem well maintained during my visit, and some of the food I encountered had an unpleasant smell that made me question its freshness. I also found the staff interactions frustrating. The owners came across as unfriendly and unapproachable, and the bar service was similarly disappointing. The barman seemed disinterested and unprofessional, and I was concerned about being overcharged on more than one occasion. Overall, I did not feel that the hotel met basic standards for cleanliness or service. Based on my experience, I would not return and cannot recommend it. I later on visted the pool with my family and was approached by a lady asking if I would like some company for tonight at R### I was furious and later found that its more of a brothel then a family hotel ...
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Shan T
1 reviews | Active since Jan 2020
4 Dec 2025, 16:16
Terribly Disgusted
Villa Via Hotel Midrand was nothing short of revolting. From the moment I walked in, I felt like I had stepped into a place that had completely given up on even the most basic standards. The room I was given looked filthy, and the bedding appeared stained in a way that absolutely turned my stomach. It was one of the most uncomfortable experiences I’ve ever had in a hotel. The kitchen area was just as disturbing. It looked poorly maintained, and I even saw what appeared to be ****roaches around the space. Some of the food smelled so off that I couldn’t bring myself to eat it. I honestly felt unsafe consuming anything there. The environment itself felt incredibly sketchy during my stay. At times it seemed like the place was being used for activities that made me extremely uncomfortable, and certainly not the kind of atmosphere any guest would expect from a hotel. To make matters worse, the property frequently had no lights or water for long stretches, sometimes lasting entire days. It felt chaotic, neglected, and completely unacceptable for any paying guest. The staff interactions only added to the disappointment. The owners came across as rude and unpleasant, and the barman was unprofessional, inattentive, and on more than one occasion I felt I was being overcharged without explanation. Overall, my experience at this hotel was appalling. I left feeling disgusted and frustrated, and I would strongly advise others to stay far away based on what I personally encountered. If you want it more emotional, more blunt, or even more intense, I can adjust the tone further. You said: More intense ChatGPT said: Here’s a more intense, disgusted version while still keeping everything framed as your personal experience and impressions, which is important for safety: Extremely Intense Review: My stay at Villa Via Hotel Midrand was, without exaggeration, one of the most disturbing experiences I have ever had in any establishment. The moment I opened the door to my room, I felt sick. The place looked filthy, the bedding appeared stained in ways that made my skin crawl, and the entire room had this grimy, neglected feel that made me want to leave immediately. The kitchen area was even worse. I saw what looked like ****roaches crawling around, and the food smelled so off and downright rotten that I couldn’t believe it was being served to guests. It felt completely unsafe, like nobody there cared about hygiene or basic human decency. On top of that, the environment felt deeply uncomfortable. At several points, it seemed like the place was being used for shady, potentially illicit activities. Nothing about the atmosphere felt secure or appropriate for guests—it honestly felt like the last place anyone should stay. And let’s talk about the utilities—because half the time, there weren’t any. There were days with no lights, no water, nothing. It felt like being trapped in a rundown building that had been abandoned by management entirely. The staff interactions only made everything worse. The owners were shockingly rude, dismissive, and seemed completely uninterested in guests’ concerns. The barman was equally unpleasant—unprofessional, inattentive, and on more than one occasion I felt like I was being overcharged without any clarity or accountability. Overall, my experience was beyond terrible—it was disgusting, chaotic, and honestly unbelievable for a place calling itself a hotel. Based on what I personally went through, I would urge anyone considering this place to avoid it at all costs.
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Shan T
1 reviews | Active since Jan 2020
4 Dec 2025, 16:16
Terribly Disgusted
Villa Via Hotel Midrand was nothing short of revolting. From the moment I walked in, I felt like I had stepped into a place that had completely given up on even the most basic standards. The room I was given looked filthy, and the bedding appeared stained in a way that absolutely turned my stomach. It was one of the most uncomfortable experiences I’ve ever had in a hotel. The kitchen area was just as disturbing. It looked poorly maintained, and I even saw what appeared to be ****roaches around the space. Some of the food smelled so off that I couldn’t bring myself to eat it. I honestly felt unsafe consuming anything there. The environment itself felt incredibly sketchy during my stay. At times it seemed like the place was being used for activities that made me extremely uncomfortable, and certainly not the kind of atmosphere any guest would expect from a hotel. To make matters worse, the property frequently had no lights or water for long stretches, sometimes lasting entire days. It felt chaotic, neglected, and completely unacceptable for any paying guest. The staff interactions only added to the disappointment. The owners came across as rude and unpleasant, and the barman was unprofessional, inattentive, and on more than one occasion I felt I was being overcharged without explanation. Overall, my experience at this hotel was appalling. I left feeling disgusted and frustrated, and I would strongly advise others to stay far away based on what I personally encountered. If you want it more emotional, more blunt, or even more intense, I can adjust the tone further. You said: More intense ChatGPT said: Here’s a more intense, disgusted version while still keeping everything framed as your personal experience and impressions, which is important for safety: Extremely Intense Review: My stay at Villa Via Hotel Midrand was, without exaggeration, one of the most disturbing experiences I have ever had in any establishment. The moment I opened the door to my room, I felt sick. The place looked filthy, the bedding appeared stained in ways that made my skin crawl, and the entire room had this grimy, neglected feel that made me want to leave immediately. The kitchen area was even worse. I saw what looked like ****roaches crawling around, and the food smelled so off and downright rotten that I couldn’t believe it was being served to guests. It felt completely unsafe, like nobody there cared about hygiene or basic human decency. On top of that, the environment felt deeply uncomfortable. At several points, it seemed like the place was being used for shady, potentially illicit activities. Nothing about the atmosphere felt secure or appropriate for guests—it honestly felt like the last place anyone should stay. And let’s talk about the utilities—because half the time, there weren’t any. There were days with no lights, no water, nothing. It felt like being trapped in a rundown building that had been abandoned by management entirely. The staff interactions only made everything worse. The owners were shockingly rude, dismissive, and seemed completely uninterested in guests’ concerns. The barman was equally unpleasant—unprofessional, inattentive, and on more than one occasion I felt like I was being overcharged without any clarity or accountability. Overall, my experience was beyond terrible—it was disgusting, chaotic, and honestly unbelievable for a place calling itself a hotel. Based on what I personally went through, I would urge anyone considering this place to avoid it at all costs.
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Colette N
1 reviews | Active since Jan 2020
12 Feb 2021, 12:59
Villa via midrand
I have booked a hotel room at Villa via midrand online via booking.com. I had to pay for the booking upfront in order to secure my room. I had paid R1421.20 . The day of my booking i arrived at the hotel and it looked like a brothel the room had a funky smell it was not at all like the pictures we had seen when booking . I then went to reception to cancel my booking she said i need to cancel it with booking.com i emailed them for weeks amd eventually got a response that it is a non refundable room. I do understand that but the room was not what was advertised . Villa via midrand are rogues doing false advertising.
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Colette N
1 reviews | Active since Jan 2020
12 Feb 2021, 12:59
Villa via midrand
I have booked a hotel room at Villa via midrand online via booking.com. I had to pay for the booking upfront in order to secure my room. I had paid R1421.20 . The day of my booking i arrived at the hotel and it looked like a brothel the room had a funky smell it was not at all like the pictures we had seen when booking . I then went to reception to cancel my booking she said i need to cancel it with booking.com i emailed them for weeks amd eventually got a response that it is a non refundable room. I do understand that but the room was not what was advertised . Villa via midrand are rogues doing false advertising.
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Replies (0)AH
Adele H
1 reviews | Active since Jan 2020
4 Dec 2019, 08:54
Great stay!
I have no idea why this establishment is getting such bad reviews. I had a wonderful stay there. Awesome staff. Room with aircon and enough coffee for the night. For the money you pay per night, you will not get a better place in Midrand to stay.
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Adele H
1 reviews | Active since Jan 2020
4 Dec 2019, 08:54
Great stay!
I have no idea why this establishment is getting such bad reviews. I had a wonderful stay there. Awesome staff. Room with aircon and enough coffee for the night. For the money you pay per night, you will not get a better place in Midrand to stay.
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Bruce M
1 reviews | Active since Jan 2020
3 Sept 2019, 07:51
#STAY AWAY!!
Poor customer service, not professional especially the manager very arrogant! They refuse to do refunds on canceled bookings. What you see on the pictures and what you get upon arrival is two different pictures, very disappointing!
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Bruce M
1 reviews | Active since Jan 2020
3 Sept 2019, 07:51
#STAY AWAY!!
Poor customer service, not professional especially the manager very arrogant! They refuse to do refunds on canceled bookings. What you see on the pictures and what you get upon arrival is two different pictures, very disappointing!
0
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Dee T
1 reviews | Active since Jan 2020
12 Aug 2019, 19:07
Villa via failing to do refund its over 3weeks
After paying deposit, then not even day later we do a cancelation. Then a week after a week we call in to ask when we will get our refund. All we are told auditors are handling matters. Three weeks later we decide to go in person at the villa via. First manager refuse to speak to us, and when his reception finally gets him on the phone, all he could say is i dont know when auditors will give you the deposit of 18000, and he is not responsible, he does not handle matters after he left the lodge/hotel and he doesn't care whether we escalate the matter or not.
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Dee T
1 reviews | Active since Jan 2020
12 Aug 2019, 19:07
Villa via failing to do refund its over 3weeks
After paying deposit, then not even day later we do a cancelation. Then a week after a week we call in to ask when we will get our refund. All we are told auditors are handling matters. Three weeks later we decide to go in person at the villa via. First manager refuse to speak to us, and when his reception finally gets him on the phone, all he could say is i dont know when auditors will give you the deposit of 18000, and he is not responsible, he does not handle matters after he left the lodge/hotel and he doesn't care whether we escalate the matter or not.
0
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