BAD QUALITY PAVER STONES

HI PETER<br> PLEASE HELP!! IN MARCH/APRIL 2015 WE BOUGHT EXTRA PAVER STONES FROM THE ABOVE COMPANY FOR OUR NEW HOUSE THAT WAS STILL UNDER CONSTRUCTION. THE QUALITY WAS SO BAD THAT AFTER A DAY OR 2, IT STARTED TO CHIP OFF. (THE ASSESSOR OF RMB PRIVATE BANK ACTUALLY ASKED ME IF WE USED SECOND HAND PAVERS) I PHONED THE OWNER OF THE COMPANY AND HE CAME OUT TO VIEW. HE ACKNOWLEDGED THAT IT WAS A BAD MIX AND THAT HE WOULD REPLACE IT AND SEND HIS OWN PEOPLE TO COME AND LAY THE PAVERS. TIME WENT BY, WITHOUT HEARING FROM HIM AGAIN, SO I STARTED TO CONTACT HIM VIA WHATSAPP ( SO I COULD SEE IF HE DOES GET MY MESSAGES). I COULD CLEARLY SEE THAT HE READ MY MESSAGES, BUT HE NEVER RESPONDED. I STARTED TO SEND HIM MESSAGES ON A REGULAR BASIS AND ALL OF A SUDDEN HE MADE IT SOUND AS IF HE STILL NEED TO DECIDE UPON THE MATTER - HE PROMISED QUITE A FEW TIMES TO GIVE ME HIS DESICION ON SPESIFIC DATES, BUT NEVER DID. SO I TOLD HIM THAT THERE ARE 1 OF 2 THINGS HE NEED TO DO ---EITHER PAY BACK THE SQ METERS WHICH ARE DAMAGES PLUS THE COST FOR LAYING THE PAVERS or TO COME AND DO IT AS PROMISED ON SITE.....NO RESPONSE WHATSOEVER. INTERESTING THAT ON THEIR WEBSITE IS THE SLOGAN \MONEY BACK GUARANTEE ON QUALITY""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1774207;872891;748517;32;2;0;0;0;0;2;NULL;NULL;NULL;15/07/14 8:00;15/07/14 11:32;bad by gautrain;;;762670240;Get to the hatfield gautrain station and I load money on the card. Machine decides to eat my money and not load the money. When I ask I get told they need to investigate and call head office. I missed 4 trains and had to top up another R70 to get to work (late). Disgusted!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1774211;686511;882062;13;5;0;0;0;0;5;NULL;NULL;NULL;15/07/14 13:35;15/07/14 11:37;A rare commodity - **EXCELLENT SERVICE**;r47890;Juan Jacobs;836344701;How wonderful to be surprised by superior service!! Not only did Juan phone to arrange to come earlier, if it suited me, he was on time, efficient and friendly. Keep up the good work!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1774213;812851;688261;13;2;0;0;0;0;2;NULL;NULL;NULL;15/07/14 13:22;15/07/14 11:38; Incorrect Parts Orderd and Bad Attitude ;9,10E+12;Shannon;725939862;Hyundai Strijdompark - Parts Department <br> Someone broke into my car, smashed my rear passenger window and I needed to get this replaced. Due to the model of my vehicle, getting this particular part was not as easy as just phoning Glasfit or PG Glass to come out and repair it for me - I had to go directly to Hyundai. The closest branch to me is the Strijdompark Branch and so I ordered and paid for the window on 2 July 2015. because I do not have the time to drop my vehicle off at Hyundai and leave it there over night for the window to be repaired, I requested that they deliver the window, this was not possible so I had to arrange Glasfit to collect, which I have to pay for. The window was supposed to arrive on the 3rd of July, which it did, but it turned out that it was the incorrect window - the right rather than the left, nobody from the work shop bothered to check the package before the Glasfit driver collected it. he had to send it back. I was not informed by anyone that the incorrect window was ordered, I had to call them to find out what the problem was. it is now the 14th of July and my window is still not repaired. Shannon's attitude was terrible and very unhelpful!!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1774217;814169;748889;19;2;0;1;0;0;2;NULL;NULL;NULL;15/07/14 13:36;15/07/14 11:41;Deposit not being returned;8,81E+12;;836538774;I applied to get a home loan for property in four ways but due to affordability, my home loan was later declined.<br> <br> However getting back my R20 000 deposit seems to be a mission, i am getting the run around from the attorneys, i send countless emails but nobody is addressing the matter, they keep taking my details then keeping quiet. I strongly caution anyone willing to transfer the deposit money.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1774218;872896;887628;17;2;0;0;0;0;2;NULL;NULL;NULL;15/07/14 13:24;15/07/14 11:41;Quick to take your money but no response or refund;8,01E+12;;765351361;I paid for an organised tour. I cancelled the tour a month before departure. I have been trying to get a refund out of them for over 2 weeks. Apparently the CEO is the only person that can decide on refunds and he is ALWAYS in a meeting (for 2 weeks solidly???). I understand losing the deposit amount. But what travel company does not have any refund policy at all? A month is sufficient notice I'd say. And how terrible is their service that they do not respond to any emails I send inquiring about the status of their decision, and when I phone they keep dodging the issue??? <br> This is an incredibly badly run company and their customer service is non existent. I will never even consider using this company again and I will be telling everyone I know what a bad experience I have had dealing with them. They are just interested in taking your money and cannot be bothered responding to you after that. VERY UNPROFESSIONAL!!! Have they never heard of customer service???;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1774224;787273;952;15;2;0;0;0;0;2;NULL;NULL;NULL;15/07/12 14:25;15/07/14 11:45;Kaak attitute;;Manager;842490132;TheOceanbasket i have never been so belittled in my whole entire life. neva going to Cradlestone ocean basket the manger is full of kaak. me and my husband got there before a white couple who was attended 1st for sitting which we addressed with the waiter after we were sitted they went again to attend tha very same couple taking thier order whilst we waited and we decided to address this with the manger who said he doesn't have time to address another racists issue so we decided to leave. If my compliant was \another \"" racists issue clearly there's something there!"""