EB
ERNA B
Active since Jul 2015
7
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0
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Reviews
7 reviews7 months ago
LIFESTYLE CERAMICS BROOKLYN PRETORIA
SHOUT OUT TO BIANCA VISAGIE FROM LYFESTYLE CERAMICS BROOKLYN PRETORIA. What an experience in this day and age where you do not get proper service anymore....enters Bianca Visagie, what an absolute pleasure working with such a down to earth professional. For more than a year, I was trying to get samples of Baltic Grey tiles because every new batch, comes out a different shade. I tried absolutely everything, drove through to a certain company 4 times with promises that they will get me samples of the different shades so that I can choose. Drove through from Pretoria to JHB, just to realize it was not even the same tile at all. I phoned the company making the tiles and ask who else is selling this tile. Phoned Lifestyle Ceramics, got 3 different shades brought to their Showroom and wah-lah, ordered within a week of contacting Bianca.
0 replies
7 months ago
WHEN I FIND EXCEPTIONAL SERVICE IN SOUTH AFRICA, I LIKE TO SHOUT IT OUT!
We started the journey of shopping for stone for a new dwelling early February 2025. I contacted Shaun and he quickly sent me information upon information regarding colour, size, thickness etc. I received lots of photos from him of Stone that they have installed and it looked stunning. Even though we have gotten other quotations as well (same price), we have decided to buy from Shaun because of his exceptional service, his willingness to go the extra mile and because there was never a case of Shaun not calling back, not following up. And that is indeed a rare quality in South Africa. Up to the date that the Stone was delivered, Shaun was right there to make sure everything was on schedule with instructions of how the stone must be offloaded etc....We can 1000 % in all honesty recommend Shaun and his company . Thanks again Shaun, like I stated many times before, you are a star
0 replies
25 months ago
First Technology IT Supplies
When I put Dell into my search engine, it gave me Dell Online. The guy that services my laptops, did not know that one can buy directly from Dell, neither did my nephew who is an IT specialist. I must admit, I was SCARED to buy from them. I did not know if Dell Online was a ****, so I went onto DELL International and I chose South Africa and it brought my right back to Dell Online. ( I felt confident that I am not going to be minus R30 000 + and minus a Laptop ) So while I was on the site busy ordering, I phoned DELL to make very sure that they do indeed have it in stock. I got through to Suzaan Koster from First Technology IT Supplies ( an agent company of DELL) who confirmed it was. Then my OCD kicked in and I came here onto Hello Peter and I was right into doubt again when I saw all the bad ratings. I shared my feelings with Suzaan and I asked her to please not disappoint me, and she did not! I ordered Thursday 7th of March and I received the monitor on Monday 11th and the Laptop on Tuesday 12th March. Suzaan Koster, thank you so very much for your professionalism and your speedy action in getting my Dell Laptop and Screen to me. I will always go back to you when I need something from Dell.
0 replies
54 months ago
EEZI Move is Brilliant
WOW! Well what can I say, most professional moving company I've ever used. What a pleasure it is for me to write this 5-star review. Feedback is EEZI Move's Forte. ( everytime from my contact person as well as from the company itself). I haven't have this kind of service ever. Erika Venter, you are a 5 star in itself. The guys that moved my stuff, thank you ŚÓ much for your professional conduct. You've impressed me so much!🏆🏆🏆
53 replies
66 months ago
McCoy Glass
Please avoid these people at ALL cost. They were outsourced by My Glass ( I don't know why My Glass took on the job from my Insurance if they couldn't deliver themselves) to replace 2 broken glass panels of a cabinet on the 19th of October. After MANY promises to deliver, I'm still without the promised panels. Whenever they say that they will come back to me, they never do....1 lie upon the other. Please add ZERO star rating, because I don't even want to give them a 1 Star rating at all.
0 replies
66 months ago
My Glass & McCoy Glass
Please avoid these people at ALL cost. They were appointed by my Insurance company to replace 2 broken glass panels of a cabinet on the 19th of October. After MANY promises to deliver, I'm still without the promised panels. Whenever they say that they will come back to me, they never do....1 lie upon the other. Please add ZERO star rating, because I don't even want to give them a 1 Star rating at all.
0 replies
131 months ago
BAD QUALITY PAVER STONES
HI PETER<br> PLEASE HELP!! IN MARCH/APRIL 2015 WE BOUGHT EXTRA PAVER STONES FROM THE ABOVE COMPANY FOR OUR NEW HOUSE THAT WAS STILL UNDER CONSTRUCTION. THE QUALITY WAS SO BAD THAT AFTER A DAY OR 2, IT STARTED TO CHIP OFF. (THE ASSESSOR OF RMB PRIVATE BANK ACTUALLY ASKED ME IF WE USED SECOND HAND PAVERS) I PHONED THE OWNER OF THE COMPANY AND HE CAME OUT TO VIEW. HE ACKNOWLEDGED THAT IT WAS A BAD MIX AND THAT HE WOULD REPLACE IT AND SEND HIS OWN PEOPLE TO COME AND LAY THE PAVERS. TIME WENT BY, WITHOUT HEARING FROM HIM AGAIN, SO I STARTED TO CONTACT HIM VIA WHATSAPP ( SO I COULD SEE IF HE DOES GET MY MESSAGES). I COULD CLEARLY SEE THAT HE READ MY MESSAGES, BUT HE NEVER RESPONDED. I STARTED TO SEND HIM MESSAGES ON A REGULAR BASIS AND ALL OF A SUDDEN HE MADE IT SOUND AS IF HE STILL NEED TO DECIDE UPON THE MATTER - HE PROMISED QUITE A FEW TIMES TO GIVE ME HIS DESICION ON SPESIFIC DATES, BUT NEVER DID. SO I TOLD HIM THAT THERE ARE 1 OF 2 THINGS HE NEED TO DO ---EITHER PAY BACK THE SQ METERS WHICH ARE DAMAGES PLUS THE COST FOR LAYING THE PAVERS or TO COME AND DO IT AS PROMISED ON SITE.....NO RESPONSE WHATSOEVER. INTERESTING THAT ON THEIR WEBSITE IS THE SLOGAN \MONEY BACK GUARANTEE ON QUALITY""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1774207;872891;748517;32;2;0;0;0;0;2;NULL;NULL;NULL;15/07/14 8:00;15/07/14 11:32;bad by gautrain;;;762670240;Get to the hatfield gautrain station and I load money on the card. Machine decides to eat my money and not load the money. When I ask I get told they need to investigate and call head office. I missed 4 trains and had to top up another R70 to get to work (late). Disgusted!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1774211;686511;882062;13;5;0;0;0;0;5;NULL;NULL;NULL;15/07/14 13:35;15/07/14 11:37;A rare commodity - **EXCELLENT SERVICE**;r47890;Juan Jacobs;836344701;How wonderful to be surprised by superior service!! Not only did Juan phone to arrange to come earlier, if it suited me, he was on time, efficient and friendly. Keep up the good work!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1774213;812851;688261;13;2;0;0;0;0;2;NULL;NULL;NULL;15/07/14 13:22;15/07/14 11:38; Incorrect Parts Orderd and Bad Attitude ;9,10E+12;Shannon;725939862;Hyundai Strijdompark - Parts Department <br> Someone broke into my car, smashed my rear passenger window and I needed to get this replaced. Due to the model of my vehicle, getting this particular part was not as easy as just phoning Glasfit or PG Glass to come out and repair it for me - I had to go directly to Hyundai. The closest branch to me is the Strijdompark Branch and so I ordered and paid for the window on 2 July 2015. because I do not have the time to drop my vehicle off at Hyundai and leave it there over night for the window to be repaired, I requested that they deliver the window, this was not possible so I had to arrange Glasfit to collect, which I have to pay for. The window was supposed to arrive on the 3rd of July, which it did, but it turned out that it was the incorrect window - the right rather than the left, nobody from the work shop bothered to check the package before the Glasfit driver collected it. he had to send it back. I was not informed by anyone that the incorrect window was ordered, I had to call them to find out what the problem was. it is now the 14th of July and my window is still not repaired. Shannon's attitude was terrible and very unhelpful!!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1774217;814169;748889;19;2;0;1;0;0;2;NULL;NULL;NULL;15/07/14 13:36;15/07/14 11:41;Deposit not being returned;8,81E+12;;836538774;I applied to get a home loan for property in four ways but due to affordability, my home loan was later declined.<br> <br> However getting back my R20 000 deposit seems to be a mission, i am getting the run around from the attorneys, i send countless emails but nobody is addressing the matter, they keep taking my details then keeping quiet. I strongly caution anyone willing to transfer the deposit money.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1774218;872896;887628;17;2;0;0;0;0;2;NULL;NULL;NULL;15/07/14 13:24;15/07/14 11:41;Quick to take your money but no response or refund;8,01E+12;;765351361;I paid for an organised tour. I cancelled the tour a month before departure. I have been trying to get a refund out of them for over 2 weeks. Apparently the CEO is the only person that can decide on refunds and he is ALWAYS in a meeting (for 2 weeks solidly???). I understand losing the deposit amount. But what travel company does not have any refund policy at all? A month is sufficient notice I'd say. And how terrible is their service that they do not respond to any emails I send inquiring about the status of their decision, and when I phone they keep dodging the issue??? <br> This is an incredibly badly run company and their customer service is non existent. I will never even consider using this company again and I will be telling everyone I know what a bad experience I have had dealing with them. They are just interested in taking your money and cannot be bothered responding to you after that. VERY UNPROFESSIONAL!!! Have they never heard of customer service???;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1774224;787273;952;15;2;0;0;0;0;2;NULL;NULL;NULL;15/07/12 14:25;15/07/14 11:45;Kaak attitute;;Manager;842490132;TheOceanbasket i have never been so belittled in my whole entire life. neva going to Cradlestone ocean basket the manger is full of kaak. me and my husband got there before a white couple who was attended 1st for sitting which we addressed with the waiter after we were sitted they went again to attend tha very same couple taking thier order whilst we waited and we decided to address this with the manger who said he doesn't have time to address another racists issue so we decided to leave. If my compliant was \another \"" racists issue clearly there's something there!"""
0 replies
Review Distribution
5 Star
4 (57.142857142857146%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
2 (28.571428571428573%)