My Glass
Claimed Business
|3.8|18 Reviews (last 12 months)|This business does not respond to reviews
My Glass
Claimed Business
|3.8
18 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, My Glass receives strong praise for its mobile windscreen replacement service, with customers consistently mentioning friendly staff, punctual arrivals, and efficient on-site work at homes and farms. A recurring theme is the convenience of in-garage repairs and clear communication from booking through completion. However, several customers express frustration over delayed technician allocation, unresolved post-installation issues such as wind noise, and confusion around insurance excess charges, suggesting that follow-through and accountability sometimes fall short of the initial service promise.
Performance(last 12 months):
Trustindex Rating
4.6TrustIndex
4.6
Review Distribution
3.8|18 Reviews
Jul '25 - Jun '26
Recent reviews (18)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBS
Barry S
1 reviews | Active since Jan 2020
9 Apr 2026, 09:12
Best glass replacement in Garden Route
One of our cars had a side drivers window smashed and we needed to replace it. We found My Glass in George and contacted them. They were very friendly and supportive and really communicated well. The staff who did the repair were super. Highly recommended
Helpful (0)
|Replies (0)BS
Barry S
1 reviews | Active since Jan 2020
9 Apr 2026, 09:12
Best glass replacement in Garden Route
One of our cars had a side drivers window smashed and we needed to replace it. We found My Glass in George and contacted them. They were very friendly and supportive and really communicated well. The staff who did the repair were super. Highly recommended
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Replies (0)LG
CB
LU
Linda U
1 reviews | Active since Jan 2020
12 Feb 2026, 11:10
Windscreen replacement
I would definitely recommend this Company. All the staff are polite and friendly. They kept me up to date consistently. Stuck to their time, work neatly, and quickly. They definitely deserve a 5 star. Great service guys, keep it up!!
Helpful (0)
|Replies (0)LU
Linda U
1 reviews | Active since Jan 2020
12 Feb 2026, 11:10
Windscreen replacement
I would definitely recommend this Company. All the staff are polite and friendly. They kept me up to date consistently. Stuck to their time, work neatly, and quickly. They definitely deserve a 5 star. Great service guys, keep it up!!
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Replies (0)MA
Michelle A
1 reviews | Active since Jan 2020
9 Feb 2026, 10:43
Glass mirror
Poor workmanship, no quality in attention to detail and no ownership
Helpful (0)
|Replies (0)MA
Michelle A
1 reviews | Active since Jan 2020
9 Feb 2026, 10:43
Glass mirror
Poor workmanship, no quality in attention to detail and no ownership
0
Replies (0)HB
Henry B
1 reviews | Active since Jan 2020
3 Jan 2026, 15:39
I'm with outsurance and this is how YOUR glass companies "fix" windscreen
I'm with outsurance and this is how YOUR glass companies "fix" windscreen.please do check on my outsurance the photos that were taken by PG GLASS Boksburg when I got Chevrolet insured
Helpful (0)
|Replies (0)HB
Henry B
1 reviews | Active since Jan 2020
3 Jan 2026, 15:39
I'm with outsurance and this is how YOUR glass companies "fix" windscreen
I'm with outsurance and this is how YOUR glass companies "fix" windscreen.please do check on my outsurance the photos that were taken by PG GLASS Boksburg when I got Chevrolet insured
0
Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
24 Nov 2025, 20:55
Contrary
Excellent service and installation. However client was overcharged excess by being invoiced R597 and was informed to pay 15% of the claim amount R3056.30 = R458.44. upon query back and forth was than told to pay R500 very confusing . Thank you Momentum Insure: Claim CP1244537MS for policy (MT20658899) has been authorised. MY GLASS, () will get in touch with you shortly. Note: If the windscreen or window glass is replaced, then your excess will be 15% of the total claim amount with a minimum of R500. If the windscreen or window glass is only repaired, then no excess will be applicable. (FSP22789)
Helpful (0)
|Replies (0)MH
Mahomed H
1 reviews | Active since Jan 2020
24 Nov 2025, 20:55
Contrary
Excellent service and installation. However client was overcharged excess by being invoiced R597 and was informed to pay 15% of the claim amount R3056.30 = R458.44. upon query back and forth was than told to pay R500 very confusing . Thank you Momentum Insure: Claim CP1244537MS for policy (MT20658899) has been authorised. MY GLASS, () will get in touch with you shortly. Note: If the windscreen or window glass is replaced, then your excess will be 15% of the total claim amount with a minimum of R500. If the windscreen or window glass is only repaired, then no excess will be applicable. (FSP22789)
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Replies (0)SM
Shirley M
1 reviews | Active since Jan 2020
21 Nov 2025, 06:49
Friendly, fast, efficient, courteous
My Glass drove out to the farm where we live. They arrived on time, they were friendly, courteous and efficient. Thank you to Lincoln and his assistant from My Glass Wellington, Western Cape.
Helpful (0)
|Replies (0)SM
Shirley M
1 reviews | Active since Jan 2020
21 Nov 2025, 06:49
Friendly, fast, efficient, courteous
My Glass drove out to the farm where we live. They arrived on time, they were friendly, courteous and efficient. Thank you to Lincoln and his assistant from My Glass Wellington, Western Cape.
0
Replies (0)