VZ
Visas Zone
Claimed Business
VZ
Visas Zone
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Visas Zone
Visas Zone has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Visas Zone across 28 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKR
Kennedy R
1 reviews | Active since Jan 2020
7 Jul 2025, 09:34
VISAZONE IS A *****
This company is a *****!!! Please do not waste your time with them. They charge exorbitant fees and still fail to hold up their end of the bargain, i.e. you won't have a VISA in time for your travel.
Helpful (0)
|Replies (0)AN
Angie N
1 reviews | Active since Jan 2020
19 Sept 2024, 13:10
Outstanding Service
Had the best experience with Arishna even though one of our team members was declined initially, she booked another appointment, prepared him and was finally successful. Thank you for that attention and service Arishna!!!
Helpful (0)
|Replies (0)AN
Angie N
1 reviews | Active since Jan 2020
19 Sept 2024, 13:10
Outstanding Service
Had the best experience with Arishna even though one of our team members was declined initially, she booked another appointment, prepared him and was finally successful. Thank you for that attention and service Arishna!!!
0
Replies (0)SL
SJ L
1 reviews | Active since Jan 2020
6 Sept 2024, 15:57
Don't waste your time or money using visa zone
This company really messed me around. I needed an emergency visa and after 4weeks of going around in circles with them not being clear in what was needed for the visa I received the wrong visa. When I went straight to vfc global I received my visa within 3 days. This company is an absolute waste of time and money.
Helpful (0)
|Replies (0)SL
SJ L
1 reviews | Active since Jan 2020
6 Sept 2024, 15:57
Don't waste your time or money using visa zone
This company really messed me around. I needed an emergency visa and after 4weeks of going around in circles with them not being clear in what was needed for the visa I received the wrong visa. When I went straight to vfc global I received my visa within 3 days. This company is an absolute waste of time and money.
0
Replies (0)fK
farnaz K
1 reviews | Active since Jan 2020
13 Jun 2024, 11:58
Being resourceful
It is rare to find a company whose employees genuinely care. Being proactive, thinking out of the box, going and beyond, knowledgeable and experienced are just a few important qualities we saw in them. Above all, being resourceful in specially in our critical condition made a huge difference. We highly recommend VisaZone.
Helpful (0)
|Replies (0)fK
farnaz K
1 reviews | Active since Jan 2020
13 Jun 2024, 11:58
Being resourceful
It is rare to find a company whose employees genuinely care. Being proactive, thinking out of the box, going and beyond, knowledgeable and experienced are just a few important qualities we saw in them. Above all, being resourceful in specially in our critical condition made a huge difference. We highly recommend VisaZone.
0
Replies (0)JG
PJ
Peter J
1 reviews | Active since Jan 2020
20 Nov 2023, 08:30
Seamless Journeys with Visas Zone: A Testament to Exceptional Service in the Travel Industry
As a seasoned traveller who has navigated the complexities of obtaining visas for various destinations, I can confidently say that Visas Zone has set a new standard for excellence in the travel industry. My recent experience with their visa services left me not only impressed but genuinely grateful for the seamless and efficient support they provided. From the moment I initiated the process, Visas Zone demonstrated a commitment to customer satisfaction that is truly commendable. The user-friendly website made the application process straightforward, offering clear instructions and a streamlined interface that made it easy to upload the required documents. The intuitive design reflects Visas Zone's dedication to simplifying what is often a cumbersome and confusing part of travel planning. One of the standout features of Visas Zone is its unparalleled customer support. The team is not only knowledgeable but also remarkably responsive. Any query I had was met with a prompt and helpful response, instilling confidence throughout the application process. It's evident that Visas Zone values their clients' time and understands the importance of clear communication when dealing with travel documentation. Moreover, the speed at which Visas Zone processed my visa application was truly impressive. The efficiency with which they handled the paperwork, liaising with the relevant authorities and secured my visa well within the promised timeframe surpassed my expectations. This level of reliability is a game-changer for travellers who often find themselves grappling with tight schedules and last-minute planning. What sets Visas Zone apart is their attention to detail and commitment to accuracy. Navigating the intricacies of visa requirements can be daunting, but Visas Zone's meticulous approach ensured that all the necessary documentation was in order. This attention to detail not only expedites the application process but also minimizes the likelihood of complications that can arise from oversights or errors. In a world where travel plans can be unpredictable, having a reliable partner like Visas Zone is invaluable. Their service not only saved me time and effort but also provided peace of mind, allowing me to focus on the excitement of my upcoming journey rather than worrying about bureaucratic hurdles. In conclusion, Visas Zone has earned my trust and admiration for their exceptional service within the travel industry. Whether you're a frequent globetrotter or a first-time traveller, the peace of mind that comes with choosing Visas Zone is unparalleled. I wholeheartedly recommend their services to anyone in need of visa assistance, and I am confident that, like me, you'll find your travel experience significantly enhanced by their professionalism and efficiency.
Helpful (0)
|Replies (0)PJ
Peter J
1 reviews | Active since Jan 2020
20 Nov 2023, 08:30
Seamless Journeys with Visas Zone: A Testament to Exceptional Service in the Travel Industry
As a seasoned traveller who has navigated the complexities of obtaining visas for various destinations, I can confidently say that Visas Zone has set a new standard for excellence in the travel industry. My recent experience with their visa services left me not only impressed but genuinely grateful for the seamless and efficient support they provided. From the moment I initiated the process, Visas Zone demonstrated a commitment to customer satisfaction that is truly commendable. The user-friendly website made the application process straightforward, offering clear instructions and a streamlined interface that made it easy to upload the required documents. The intuitive design reflects Visas Zone's dedication to simplifying what is often a cumbersome and confusing part of travel planning. One of the standout features of Visas Zone is its unparalleled customer support. The team is not only knowledgeable but also remarkably responsive. Any query I had was met with a prompt and helpful response, instilling confidence throughout the application process. It's evident that Visas Zone values their clients' time and understands the importance of clear communication when dealing with travel documentation. Moreover, the speed at which Visas Zone processed my visa application was truly impressive. The efficiency with which they handled the paperwork, liaising with the relevant authorities and secured my visa well within the promised timeframe surpassed my expectations. This level of reliability is a game-changer for travellers who often find themselves grappling with tight schedules and last-minute planning. What sets Visas Zone apart is their attention to detail and commitment to accuracy. Navigating the intricacies of visa requirements can be daunting, but Visas Zone's meticulous approach ensured that all the necessary documentation was in order. This attention to detail not only expedites the application process but also minimizes the likelihood of complications that can arise from oversights or errors. In a world where travel plans can be unpredictable, having a reliable partner like Visas Zone is invaluable. Their service not only saved me time and effort but also provided peace of mind, allowing me to focus on the excitement of my upcoming journey rather than worrying about bureaucratic hurdles. In conclusion, Visas Zone has earned my trust and admiration for their exceptional service within the travel industry. Whether you're a frequent globetrotter or a first-time traveller, the peace of mind that comes with choosing Visas Zone is unparalleled. I wholeheartedly recommend their services to anyone in need of visa assistance, and I am confident that, like me, you'll find your travel experience significantly enhanced by their professionalism and efficiency.
0
Replies (0)JG
Josh G
1 reviews | Active since Jan 2020
20 Nov 2023, 08:04
Exceptional Visa Service and Guidance - A Grateful Review
Dear VisaZone Team, I am writing to express my heartfelt appreciation for the exceptional service and guidance provided during our recent visa application process. Your team's expertise and support were invaluable, making the entire experience seamless and stress-free. From the moment we initiated the application, your team demonstrated a high level of professionalism and efficiency. The detailed guidance provided at every step ensured that we were well-informed and confident throughout the process. Moreover, the prompt and clear communication significantly eased any concerns we had. The expertise exhibited by VisaZone was truly remarkable. The team's deep understanding of the visa requirements and regulations was evident, leading to a smooth and successful application outcome. We felt reassured knowing that we were in capable hands. The personalized attention and dedication shown by your staff were exemplary. It's rare to find a service that not only meets but exceeds expectations, and VisaZone accomplished just that. The team's commitment to customer satisfaction is commendable. In conclusion, I want to express my sincere gratitude to VisaZone for their excellent (exceptional) service and guidance. I wholeheartedly recommend your services to anyone seeking visa assistance. Thank you for making a potentially complex process so effortless and for being a trusted partner in our travel plans. Best regards, Josh
Helpful (0)
|Replies (0)JG
Josh G
1 reviews | Active since Jan 2020
20 Nov 2023, 08:04
Exceptional Visa Service and Guidance - A Grateful Review
Dear VisaZone Team, I am writing to express my heartfelt appreciation for the exceptional service and guidance provided during our recent visa application process. Your team's expertise and support were invaluable, making the entire experience seamless and stress-free. From the moment we initiated the application, your team demonstrated a high level of professionalism and efficiency. The detailed guidance provided at every step ensured that we were well-informed and confident throughout the process. Moreover, the prompt and clear communication significantly eased any concerns we had. The expertise exhibited by VisaZone was truly remarkable. The team's deep understanding of the visa requirements and regulations was evident, leading to a smooth and successful application outcome. We felt reassured knowing that we were in capable hands. The personalized attention and dedication shown by your staff were exemplary. It's rare to find a service that not only meets but exceeds expectations, and VisaZone accomplished just that. The team's commitment to customer satisfaction is commendable. In conclusion, I want to express my sincere gratitude to VisaZone for their excellent (exceptional) service and guidance. I wholeheartedly recommend your services to anyone seeking visa assistance. Thank you for making a potentially complex process so effortless and for being a trusted partner in our travel plans. Best regards, Josh
0
Replies (0)DG
Daniëlle Gouws
1 reviews | Active since Jan 2020
18 Nov 2023, 09:18
Visas Zone will make you pay for services they don't deliver
Absolutely terrible, useless and unfair service. Visas Zone made us pay them after they didn't render one of the services we paid for. This complaint is specifically towards Celeste Nurse, a visa consultant. Here is a breakdown of the sequence of events: 1. They don't check your availability when booking your appointment - no confirmation or checking our availability was done to see if we prefer certain dates or times for the appointment. No communication received from Visas zone when we asked them to book our appointment, I asked them out of curiosity when they plan on booking it and their answer was it's already booked for a specific date and time - thus, not giving us any choice or checking our availability so I had to take off of work and fit in with them. No sorry for inconvenience was ever mentioned. 2. Incorrect list of required documentation sent - I requested a list of all required documentation as soon as I found out last minute when our booking was made without my confirmation or consent. I then rep**** with queries on the list they provided and to this day they haven't responded to my queries and the only reply I got was an email with a new required list of documentation THE DAY BEFORE OUR BOOKING. Leaving me running around to get documents because of their lack of communication and not sending the right list in the first place. Celeste's excuse was that she was too busy to help us - an unacceptable excuse to ever use especially if it is your job to help your paying client. 3. No meet or greet took place (as per service we paid for) - we were told that an agent from their office would meet us ahead of our booking so they can take us through how it works, help fill in papers, etc. However, on the day of our booking the agent didn't show up and we called the number they provided for him and he said sorry he can't be there and will be late and that we must phone an alternative agent. This just again highlights the reoccurring lack of communication from visas zone/Celeste and leaving us to do their work for them by trying to get an agent. The alternative agent also said he will be late so we had to find our own way to get into the offices, queues, etc. and had no meet or greet. When we emailed Celeste to make her aware of this situation and how ridiculous it is she just said that their agents had family emergencies to attend to - so if she knew about their emergencies why didn't she inform us or give us a heads up or make alternative plans? No, she made it our problem to figure out what to do, phone people and find these things out by phoning their agents as opposed to her as our consultant phoning us. 4. No support services on the day - in addition to no help being provided when queueing, we also couldn't get into the offices because Celeste didn't send us our proof of booking. After we had to make our own plan with other officers at the office, they eventually let us in as a favour and because we showed them that we have no communication from visas zone. 5. The only service we got was 5 minutes before we had to go to the counter to submit our documents - eventually 5 minutes before we had to go to the counter to submit our documents, a visas zone agent eventually arrived to help with some of the fields we had no idea how to complete in our documents and then made the payment when we were done. Thus, this is the only service they delivered: 5 minutes of guidance on what to fill in on documents and then paying for the visas. Everything else on the day we had to figure out and do ourselves. 6. Celeste **** to the embassy that she was the applicant - after our visas went to the embassy, the embassy contacted both me and my partner to say that our submissions have missing documentation. Again, highlighting the uselessness from Celeste to send us the correct list of required documents that we had to submit. We made Celeste aware of the outstanding documentation required by the embassy and she said that she will phone them / have their agents take the documents to them / sort it out. I then got another follow up email from the embassy chasing us on where the outstanding documentation is that they requested, so I asked Celeste and she said that she did speak to the specific agent I was talking about from the embassy. I therefore told the embassy's agent that my agent, Celeste, says that she did speak to her to resolve the matters but the embassy's agent then asked who is Celeste and said that she has never spoken to someone like that. At this point I was obviously furious. I addressed this with Celeste. Thereafter, the embassy's agent again followed up on the outstanding documentation and told me that Celeste phoned her to say that she is the applicant. Thus, Celeste **** to the embassy and said that she is me / the applicant - therefore making me having to clean up her mess and please and explain to the embassy. 7. No correction of services made and visas zone still required us to pay them full price even though we got no service out of them. If any, we had to constantly fix the mess they created, send endless amounts of emails to figure out queries and confusing instructions, and have endless calls to the embassy to correct the lie and incorrect documentation we submitted because of Celeste. When visas zone sent us our invoice to pay, we said that it is unfair to expect us to pay for services they didn't deliver and they couldn't care less and said that we have to pay for everything otherwise they will not release our visas. This was the most upsetting, ridiculous, useless and unfair client service I have ever experienced and despite all of the above being backed by evidence of calls, email correspondence, etc. visas zone made us pay for services they did not deliver. I would NEVER use them again.
Helpful (0)
|Replies (0)DG
Daniëlle Gouws
1 reviews | Active since Jan 2020
18 Nov 2023, 09:18
Visas Zone will make you pay for services they don't deliver
Absolutely terrible, useless and unfair service. Visas Zone made us pay them after they didn't render one of the services we paid for. This complaint is specifically towards Celeste Nurse, a visa consultant. Here is a breakdown of the sequence of events: 1. They don't check your availability when booking your appointment - no confirmation or checking our availability was done to see if we prefer certain dates or times for the appointment. No communication received from Visas zone when we asked them to book our appointment, I asked them out of curiosity when they plan on booking it and their answer was it's already booked for a specific date and time - thus, not giving us any choice or checking our availability so I had to take off of work and fit in with them. No sorry for inconvenience was ever mentioned. 2. Incorrect list of required documentation sent - I requested a list of all required documentation as soon as I found out last minute when our booking was made without my confirmation or consent. I then rep**** with queries on the list they provided and to this day they haven't responded to my queries and the only reply I got was an email with a new required list of documentation THE DAY BEFORE OUR BOOKING. Leaving me running around to get documents because of their lack of communication and not sending the right list in the first place. Celeste's excuse was that she was too busy to help us - an unacceptable excuse to ever use especially if it is your job to help your paying client. 3. No meet or greet took place (as per service we paid for) - we were told that an agent from their office would meet us ahead of our booking so they can take us through how it works, help fill in papers, etc. However, on the day of our booking the agent didn't show up and we called the number they provided for him and he said sorry he can't be there and will be late and that we must phone an alternative agent. This just again highlights the reoccurring lack of communication from visas zone/Celeste and leaving us to do their work for them by trying to get an agent. The alternative agent also said he will be late so we had to find our own way to get into the offices, queues, etc. and had no meet or greet. When we emailed Celeste to make her aware of this situation and how ridiculous it is she just said that their agents had family emergencies to attend to - so if she knew about their emergencies why didn't she inform us or give us a heads up or make alternative plans? No, she made it our problem to figure out what to do, phone people and find these things out by phoning their agents as opposed to her as our consultant phoning us. 4. No support services on the day - in addition to no help being provided when queueing, we also couldn't get into the offices because Celeste didn't send us our proof of booking. After we had to make our own plan with other officers at the office, they eventually let us in as a favour and because we showed them that we have no communication from visas zone. 5. The only service we got was 5 minutes before we had to go to the counter to submit our documents - eventually 5 minutes before we had to go to the counter to submit our documents, a visas zone agent eventually arrived to help with some of the fields we had no idea how to complete in our documents and then made the payment when we were done. Thus, this is the only service they delivered: 5 minutes of guidance on what to fill in on documents and then paying for the visas. Everything else on the day we had to figure out and do ourselves. 6. Celeste **** to the embassy that she was the applicant - after our visas went to the embassy, the embassy contacted both me and my partner to say that our submissions have missing documentation. Again, highlighting the uselessness from Celeste to send us the correct list of required documents that we had to submit. We made Celeste aware of the outstanding documentation required by the embassy and she said that she will phone them / have their agents take the documents to them / sort it out. I then got another follow up email from the embassy chasing us on where the outstanding documentation is that they requested, so I asked Celeste and she said that she did speak to the specific agent I was talking about from the embassy. I therefore told the embassy's agent that my agent, Celeste, says that she did speak to her to resolve the matters but the embassy's agent then asked who is Celeste and said that she has never spoken to someone like that. At this point I was obviously furious. I addressed this with Celeste. Thereafter, the embassy's agent again followed up on the outstanding documentation and told me that Celeste phoned her to say that she is the applicant. Thus, Celeste **** to the embassy and said that she is me / the applicant - therefore making me having to clean up her mess and please and explain to the embassy. 7. No correction of services made and visas zone still required us to pay them full price even though we got no service out of them. If any, we had to constantly fix the mess they created, send endless amounts of emails to figure out queries and confusing instructions, and have endless calls to the embassy to correct the lie and incorrect documentation we submitted because of Celeste. When visas zone sent us our invoice to pay, we said that it is unfair to expect us to pay for services they didn't deliver and they couldn't care less and said that we have to pay for everything otherwise they will not release our visas. This was the most upsetting, ridiculous, useless and unfair client service I have ever experienced and despite all of the above being backed by evidence of calls, email correspondence, etc. visas zone made us pay for services they did not deliver. I would NEVER use them again.
0
Replies (0)