NO SHOW / NO Interest

Appalling - a NO SHOW. Fortunately this just shows that had we got a quote and approved, follow up service if required would not have featured. Had an appointment on a Thursday at 11am. No show, no contact. Called at to follow up and received a WhatsApp message saying representative had vehicle issues. Was agreed to come next day Friday at 11am, again a NO SHOW. At 12:15 I sent a message querying where they were, no answer. I called, no answer. I messaged an hour later advising how out of order this was, no answer.