**** **** **** Please watch out!

I have had exactly the same experience as the review she gave so I am just copying her review: Vital-Essence - ****MER Alert - these people are *****sters I ordered items online from a company calling themselves Vital Essence (https://vital-essence.shop/).

They claim to be based in Cape Town South Africa, but this is false information - they are based either in Belgium or Singapore - not sure where actually - this information is also vague and probably false. When I ordered the items, my Visa Card got debited twice (on one order) and I did not get an OTP from my bank either - I was on high alert then already. They sent through an email confirming my order and that was the last I heard from them until 2 weeks later when I started asking where my parcel is. I get the same AI generated response every time (I have followed up with them a number of times now) saying that I must got to the tracking site - which gives information to say where it was docked and that it had reached the destination country port (misleading - they said they were in Cape Town) :-( but that was 2 weeks ago already and they stated that the products would take between 7-14 days to get to me. It's been a month now and I still haven't received anything - except empty emails telling me to go and look at the tracker (which doesn't change - it's a dummy). They also suggest that I can track it on Yuntrack.com but that does not even pick up the tracking number Vital Essence has provided me with. I went onto their Facebook page as well to see what was going on - all of their products are no longer on there and I see quite a few people commenting that they too are still waiting for their orders. We definitely have been ****med by these people - they have **** from the outset. I have reported them to Facebook (not that much will be done by Meta unfortunately), I have opened up a ***** case at my bank and now I am reporting it to you as well since they are using the Spotify platform to conduct their *****ulent activities. If these people are legitimate (I highly doubt) they have done themselves no favors by being so vague and disingenuous with their customers.