VS
Vitex Solutions Pty Ltd
Unclaimed Business
VS
Vitex Solutions Pty Ltd
Unclaimed Business
12 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Vitex Solutions Pty Ltd receives sharply divided feedback. A small number of satisfied customers praise the professionalism and reliability of their water system installations. However, the majority report serious concerns including poor workmanship, system failures within months of installation, and a persistent pattern of the owner, Wesley, becoming unresponsive to calls and WhatsApp messages after payment. Multiple reviewers describe unfulfilled promises, withheld refunds, and incomplete jobs, with some pursuing legal action against the company.
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|12 Reviews
Jun '25 - May '26
5(37.5%)
4(0%)
3(0%)
2(0%)
1(62.5%)
5(37.5%)
4(0%)
3(0%)
2(0%)
1(62.5%)
Frequently Asked Questions About Vitex Solutions Pty Ltd
Based on recent customer reviews, Vitex Solutions Pty Ltd receives sharply divided feedback. A small number of satisfied customers praise the professionalism and reliability of their water system installations. However, the majority report serious concerns including poor workmanship, system failures within months of installation, and a persistent pattern of the owner, Wesley, becoming unresponsive to calls and WhatsApp messages after payment. Multiple reviewers describe unfulfilled promises, withheld refunds, and incomplete jobs, with some pursuing legal action against the company.
Vitex Solutions Pty Ltd has a TrustIndex of 0 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. Hellopeter has tracked Vitex Solutions Pty Ltd across 60 total reviews. How is the TrustIndex calculated? →
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCM
JA
Jeanette A
1 reviews | Active since Jan 2020
17 Nov 2025, 09:37
Good Service and to the point!
Great service from Vitex Solutions. Professional, helpful, and efficient. I’m very happy with my experience and would recommend them to others.
Helpful (0)
|Replies (0)JA
Jeanette A
1 reviews | Active since Jan 2020
17 Nov 2025, 09:37
Good Service and to the point!
Great service from Vitex Solutions. Professional, helpful, and efficient. I’m very happy with my experience and would recommend them to others.
0
Replies (0)RP
GM
Greta M
1 reviews | Active since Jan 2020
14 Aug 2025, 16:56
High and Dry
Will hound you for money for the installation, as in multiple times a day and that’s where it ends. No after sales service, no keeping of promises. You just get ghosted. Shop around - there are many better service providers out there.
Helpful (0)
|Replies (0)GM
Greta M
1 reviews | Active since Jan 2020
14 Aug 2025, 16:56
High and Dry
Will hound you for money for the installation, as in multiple times a day and that’s where it ends. No after sales service, no keeping of promises. You just get ghosted. Shop around - there are many better service providers out there.
0
Replies (0)KP
Keith P
1 reviews | Active since Jan 2020
14 Aug 2025, 11:52
No communication or after sale service
Installed a jojo tank and pump and all worked for about 8 months. Now the pump has packed up after less than a year and they have gone completely nonresponsive to my WhatsApps. If they can simply respond to me and replace the pump then I'll be satisfied, but can't even get through to them.
Helpful (0)
|Replies (0)KP
Keith P
1 reviews | Active since Jan 2020
14 Aug 2025, 11:52
No communication or after sale service
Installed a jojo tank and pump and all worked for about 8 months. Now the pump has packed up after less than a year and they have gone completely nonresponsive to my WhatsApps. If they can simply respond to me and replace the pump then I'll be satisfied, but can't even get through to them.
0
Replies (0)DP
TE
Taryn E
1 reviews | Active since Jan 2020
12 Jul 2025, 07:33
Let take legal action
Call to Action: Seeking Customers for a Legal Claim Against Iam reaching out to all customers who have had negative experiences call 083 785 2449. If you believe you have been wronged—whether through poor service, unfulfilled contracts, financial loss, or ********* business practices—please join me in taking a stand.I am in the process of organizing a collective claim and would like to connect with others who share similar grievances. A joint effort can strengthen our case and ensure that our voices are heard.
Helpful (0)
|Replies (0)TE
Taryn E
1 reviews | Active since Jan 2020
12 Jul 2025, 07:33
Let take legal action
Call to Action: Seeking Customers for a Legal Claim Against Iam reaching out to all customers who have had negative experiences call 083 785 2449. If you believe you have been wronged—whether through poor service, unfulfilled contracts, financial loss, or ********* business practices—please join me in taking a stand.I am in the process of organizing a collective claim and would like to connect with others who share similar grievances. A joint effort can strengthen our case and ensure that our voices are heard.
0
Replies (0)TN