Viva Gym
Unclaimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Viva Gym
Viva Gym has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Viva Gym across 154 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKH
Kathrine H
1 reviews | Active since Jan 2020
1 Oct 2025, 18:18
Can’t cancel membership
Tried to cancel my membership because this company doesn’t exist anymore. No way to do it. Just being ****med at this point
Helpful (0)
|Replies (0)KH
Kathrine H
1 reviews | Active since Jan 2020
1 Oct 2025, 18:18
Can’t cancel membership
Tried to cancel my membership because this company doesn’t exist anymore. No way to do it. Just being ****med at this point
0
Replies (0)HE
Haydn Everitt-Penhale
1 reviews | Active since Jan 2020
20 Jan 2025, 06:37
SURPRISE! A debit order!
Paid for a month whilst travelling. They signed me up on debit order without me knowing (you sign something on the little machine, capitec card has account number on it) and now a year and R7000 later "Sorry there's nothing we can do". Sure there isn't guys. Nothing at all you can do. I do not even live in Joburg, total BS. Also the free weights there are lying around in a compete mess.
Helpful (0)
|Replies (0)HE
Haydn Everitt-Penhale
1 reviews | Active since Jan 2020
20 Jan 2025, 06:37
SURPRISE! A debit order!
Paid for a month whilst travelling. They signed me up on debit order without me knowing (you sign something on the little machine, capitec card has account number on it) and now a year and R7000 later "Sorry there's nothing we can do". Sure there isn't guys. Nothing at all you can do. I do not even live in Joburg, total BS. Also the free weights there are lying around in a compete mess.
0
Replies (0)sA
sA
shaidat A
1 reviews | Active since Jan 2020
20 Dec 2024, 02:39
Payment without receiving a service
I can understand why this company is so bent on customers paying for not using the gym , since COVID I wanted to cancel the Gym they said I cannot because of the outstanding amount that is owing to them , and the account then was around R2000 and I battle to make this payment now I finished payment they said my account is now R5000 because I couldn't cancel the guy . Please kindly assist me in this regard because this is crazy .I must pay for a service that I didn't get after paying my outstanding amount.
Helpful (0)
|Replies (0)sA
shaidat A
1 reviews | Active since Jan 2020
20 Dec 2024, 02:39
Payment without receiving a service
I can understand why this company is so bent on customers paying for not using the gym , since COVID I wanted to cancel the Gym they said I cannot because of the outstanding amount that is owing to them , and the account then was around R2000 and I battle to make this payment now I finished payment they said my account is now R5000 because I couldn't cancel the guy . Please kindly assist me in this regard because this is crazy .I must pay for a service that I didn't get after paying my outstanding amount.
0
Replies (0)fS
LM
L M
1 reviews | Active since Jan 2020
5 Jun 2024, 22:26
Unprofessionalism at Viva gym sunningdale
I have witness a scene at viva gym sunningdale cape town where a trainer was being escorted out of the premises by ADT on instructions of the manager. Upon research, it has been said that the lady manager seems uncomfortable with the trainer. After more research, i discovered that other trainers, african and caucasians have collided together to kind of get rid the african trainer lady . This because she has a lot of clients, clients prefer her because she works hard from 6 to 6 while the other trainers are not really wanted by clients. This needs to stop. This is not the first time i have seen this happening there and such things have no place in the society. If this happens again, we will basically cancel our membership and let them trainers work alone there. And we will spread the bad news about this manager and them lousy trainers
Helpful (0)
|Replies (0)LM
L M
1 reviews | Active since Jan 2020
5 Jun 2024, 22:26
Unprofessionalism at Viva gym sunningdale
I have witness a scene at viva gym sunningdale cape town where a trainer was being escorted out of the premises by ADT on instructions of the manager. Upon research, it has been said that the lady manager seems uncomfortable with the trainer. After more research, i discovered that other trainers, african and caucasians have collided together to kind of get rid the african trainer lady . This because she has a lot of clients, clients prefer her because she works hard from 6 to 6 while the other trainers are not really wanted by clients. This needs to stop. This is not the first time i have seen this happening there and such things have no place in the society. If this happens again, we will basically cancel our membership and let them trainers work alone there. And we will spread the bad news about this manager and them lousy trainers
0
Replies (0)PN
Phumie N
1 reviews | Active since Jan 2020
5 Jun 2024, 22:17
Viva Gym Sunningdale
Yesterday 04/06/24 my personal trainer was told to exit the gym while she was busy with my hour session by ADT security who seemed to be called by staff when our session started at 06:20am. I don’t know what the internal politics were regarding the matter but it was extremely unprofessional that my session was interrupted due to that. The personal trainer Sesethu known as Sessie has been so great since I had started my sessions with her it’s been great as she brings such a great energy which so many can attest to that. It was with such great sadness to see someone so determined at what they do being treated like a ********. I have remained consistent in that gym because of her and how she pushes us for the best. As at present I don’t know what is the way forward regarding our sessions with the personal trainer if she is not allowed into the premises as the ADT security stated!
Helpful (0)
|Replies (0)PN
Phumie N
1 reviews | Active since Jan 2020
5 Jun 2024, 22:17
Viva Gym Sunningdale
Yesterday 04/06/24 my personal trainer was told to exit the gym while she was busy with my hour session by ADT security who seemed to be called by staff when our session started at 06:20am. I don’t know what the internal politics were regarding the matter but it was extremely unprofessional that my session was interrupted due to that. The personal trainer Sesethu known as Sessie has been so great since I had started my sessions with her it’s been great as she brings such a great energy which so many can attest to that. It was with such great sadness to see someone so determined at what they do being treated like a ********. I have remained consistent in that gym because of her and how she pushes us for the best. As at present I don’t know what is the way forward regarding our sessions with the personal trainer if she is not allowed into the premises as the ADT security stated!
0
Replies (0)