KH
Kathrine H
Active since Jan 2025
6
Reviews
0
Industries
Reviews
6 reviews7 months ago
Can’t cancel membership
Tried to cancel my membership because this company doesn’t exist anymore. No way to do it. Just being ****med at this point
0 replies
7 months ago
Awful customer service, even worse internet connection
My internet has been extremely slow (mbps way below what I’ve been paying for) for most of the year. Every time I phone, I get spoken thru the same process of resetting the router that I’ve done 100 times. When that doesn’t work, I get told a technician will phone me to book a time to evaluate the router in person. Then the next person phones me & does the same thing. No technician ever comes. Just passed around from international call agent to international call agent with no real help. This company is running a ****. DO NOT USE THEIR SERVICES!!
159 replies
10 months ago
Slow internet & no follow thru on help
I have suffered with slow internet for months now. I’m talking 200mbps lower than what I’m paying for. I’ve lodged many complaints & even got promised a technician to look at the router in person. Then silence. Now I either don’t get a response or get promised the same help that never comes. This is so frustrating.
106 replies
11 months ago
Horrible company - no respect for personal data
Automated call won’t stop calling me. Multiple times a day from different numbers. No way to opt out. I’ve never been a client of theirs so they have bought my data. They cannot just store data I never gave them & use it as much as they’d like. I would give 0 stars if possible.
232 replies
13 months ago
Spam calling- not even a customer
You will not stop calling me. Every time I ask to be removed from your calling list yet the next day I get called multiple times again. I don’t even have DSTV so where did you get my number? Stop spamming me with calls!!!
0 replies
15 months ago
******* database- violating POPIA
I have been asking for months to be removed from your call list but I still get 3+ calls per day. I have no idea how you even got my number. PLEASE REMOVE ME & MY NUMBER FROM YOUR DATABASE IMMEDIATELY AS THIS IS *******.
106 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
6 (100%)