VA
Vivian's Alignment Centre
Unclaimed Business
VA
Vivian's Alignment Centre
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Afzal M
1 reviews | Active since Jan 2020
27 Jan 2025, 12:13
******* that don't have a clue
Well, I am in utter despair as this "fly-by-night" outfit just cost me in excess of R15K cause the idiot messed up my rear cambers. The adjustment as well as an arm had to be replaced at BMW @ R14K as well as R1k for the alignment. I left this shop with a positive camber on one wheel and a negative camber on the other. Spoke to the owner who has no idea and then put me on to someone that claims to know. I spoke to him for 2 minutes and I get the usual "cover my ass" stories. I ask to speak to the owner again and I can actually hear this idiot telling the owner to "just cut the call". Hope he chokes on my "R15K". Just remember that companies are out there to make a profit and they don't care 2 hoots about your car or your safety. I guess" once bitten twice shy" comes to mind dealing with these spineless supine's. Be careful who you take your pride and joy to.
Helpful (0)
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Afzal M
1 reviews | Active since Jan 2020
27 Jan 2025, 12:13
******* that don't have a clue
Well, I am in utter despair as this "fly-by-night" outfit just cost me in excess of R15K cause the idiot messed up my rear cambers. The adjustment as well as an arm had to be replaced at BMW @ R14K as well as R1k for the alignment. I left this shop with a positive camber on one wheel and a negative camber on the other. Spoke to the owner who has no idea and then put me on to someone that claims to know. I spoke to him for 2 minutes and I get the usual "cover my ass" stories. I ask to speak to the owner again and I can actually hear this idiot telling the owner to "just cut the call". Hope he chokes on my "R15K". Just remember that companies are out there to make a profit and they don't care 2 hoots about your car or your safety. I guess" once bitten twice shy" comes to mind dealing with these spineless supine's. Be careful who you take your pride and joy to.
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Replies (0)LG
Llewellyn G
1 reviews | Active since Jan 2020
3 Sept 2017, 12:35
Pathetic customer service by the owner himself. Bad attitude!!
Went to vivians this morning. Put in a new tyre in the front, balanced both the front wheels and did alignment. Took the car for a test drive and went all the way to verulam, made a u-turn and went all the way back to Phoenix because the car was not right it had a vibration on the steering. Drove all the way back and politely asked that they recheck the work because the car is not right. Point blank to my face the owner refused and said he won't be able to do that, his machines are "bulletproof". Clearly your machines are not that bulletproof if my car is still not right. They live by the mission statement "get it right the first time", this is bull**** because my car was not right the first time, neither did they have the decency to check the car again. It was good to take my money but not provide me proper customer service. Clearly the consumer protection act does not mean anything to you. The staff were very friendly and helpful, but because of the owner and the kind of business he does I Will never recommend this place to anyone else!!a very dissatisfied client
Helpful (0)
|Replies (0)LG
Llewellyn G
1 reviews | Active since Jan 2020
3 Sept 2017, 12:35
Pathetic customer service by the owner himself. Bad attitude!!
Went to vivians this morning. Put in a new tyre in the front, balanced both the front wheels and did alignment. Took the car for a test drive and went all the way to verulam, made a u-turn and went all the way back to Phoenix because the car was not right it had a vibration on the steering. Drove all the way back and politely asked that they recheck the work because the car is not right. Point blank to my face the owner refused and said he won't be able to do that, his machines are "bulletproof". Clearly your machines are not that bulletproof if my car is still not right. They live by the mission statement "get it right the first time", this is bull**** because my car was not right the first time, neither did they have the decency to check the car again. It was good to take my money but not provide me proper customer service. Clearly the consumer protection act does not mean anything to you. The staff were very friendly and helpful, but because of the owner and the kind of business he does I Will never recommend this place to anyone else!!a very dissatisfied client
0
Replies (0)