No support no customer care - vivo phones

No support , no customer care, *********** technicians , wasted 2 hours told me phone will be fine.

Calls went to voice without ringing, maps could nor work

No empathy for customers time .

Senior technician says brand new phone needs a new motherboard, will come out to office. No thought about inconvenience.

Shop just says they not responsible for the correct functioning of phones sold .

Since the first week in December, no co-ordinated approach. You think call gone dead then you get another call, shocked at no service etc..

Another baseless promise ,will escalate Ref for third time yesterday 107533102 as could not trace job card from Woodmead although all details given.

I said if I dont hear from you by 14h00 today will post on Hello Peter. Nothing to date 15h07

No support for underperforming phone No offer to replace Can't use for business Unsafe for driving Unsafe for family communication

Really