The worst panel beaters in New Castle!

My vehicle was in an accident in 2019. We got it back in 2020, however the panel beater cut off the part that had the vin plate. Since 2020 to date we have been communicating back and forth with emails regarding re-printing our vin plate. They have been terrible with helping us and it has been a nightmare trying to get assistance from them. Some things such as the engine caps were missing and we had to go back and request things such as carpets and others which were missing from the car.