Suspended on Christmas day

For 40 years I was paying my account this year got sms that I owe them R200 which I rep**** asking what is going on no reply.Vodacom suspended my account on Christmas day. Today I went to the shop asking what's wrong they couldn't gave me an answer as the account was paid I mean how low can Vodacom go to do this on Christmas day then they tried that it automated sms how does the machine know who paid if their is no feed in. Wish we could give them a middle finger and all South Africa can move to another net work.Keep it up Vodacom your day is near