Claremont VW - Disgusting non existent service

Disgusting customer service from Claremont VW. I contacted once using their online chat service and requested that the parts manager contact me regarding a part that I inquired about. Was promised that I would get a call on the same day or the next. Inquired again online and submitted the form requesting to be contacted, and again not a single response. These guys are terrible when it comes to customer service