

Volkswagen Claremont
NPS Score
-50
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2024
I am not happy about their service at all at this branch. to book a minor service and they only change engen oil and oil fitler thats worth R2244.00. I have sent emails complaining about this they all explainings something far from my complaints, about 3 superious.
1 reviews | Active since May 2024
I am not happy about their service at all at this branch. to book a minor service and they only change engen oil and oil fitler thats worth R2244.00. I have sent emails complaining about this they all explainings something far from my complaints, about 3 superious.
1 reviews | Active since Mar 2026
What a disaster experience it was taking our car too VW Claremont for our brakes of the car . They insisted they didn't want to change the discs of my car and they only want to change the brake pads front and back because the discs is in the VW spec measurement but the car has 93200 km on the clock. Now my car is brakes is making a squeezing sound because VW Claremont didn't want to change the discs that's on my motor plan / service plan / warranty..... Words of advice stay away from VW Claremont they the worst service centre too go to.....
1 reviews | Active since Mar 2026
What a disaster experience it was taking our car too VW Claremont for our brakes of the car . They insisted they didn't want to change the discs of my car and they only want to change the brake pads front and back because the discs is in the VW spec measurement but the car has 93200 km on the clock. Now my car is brakes is making a squeezing sound because VW Claremont didn't want to change the discs that's on my motor plan / service plan / warranty..... Words of advice stay away from VW Claremont they the worst service centre too go to.....
1 reviews | Active since Mar 2026
I brought my car in for a terrible brake sound on the car a VW troc . They only replaced my front and rear brakes and not the discs because they said my discs is in range of the measurement of V.W standard. I showed the service advisor and the workshop Manager Wafieq Martin and i insisted that it’s wrong too replace my car with new brake pads and not new discs because the new pads will wear unevenly and my safety concern is installing new pads on worn discs can reduce braking efficiency and potentially creating a safety risk too my wife and 3 daughters all I can say VW Claremont don’t want too replace discs that have significant rust ,ridges on the outer and inner edge and that has visible scratches on them front and rear all they tell us customers is a bunch of ****s and the main cash funnel for VW service department is Wafieq Martin the workshop manager he saves vw money too not replacing parts on the cars don’t ever take your car too Claremont vw they a bunch of disgusting ******* I’ll never ever service or buy a car from them
1 reviews | Active since Mar 2026
I brought my car in for a terrible brake sound on the car a VW troc . They only replaced my front and rear brakes and not the discs because they said my discs is in range of the measurement of V.W standard. I showed the service advisor and the workshop Manager Wafieq Martin and i insisted that it’s wrong too replace my car with new brake pads and not new discs because the new pads will wear unevenly and my safety concern is installing new pads on worn discs can reduce braking efficiency and potentially creating a safety risk too my wife and 3 daughters all I can say VW Claremont don’t want too replace discs that have significant rust ,ridges on the outer and inner edge and that has visible scratches on them front and rear all they tell us customers is a bunch of ****s and the main cash funnel for VW service department is Wafieq Martin the workshop manager he saves vw money too not replacing parts on the cars don’t ever take your car too Claremont vw they a bunch of disgusting ******* I’ll never ever service or buy a car from them
1 reviews | Active since Dec 2022
I just want to thank you for the quality of service you provided. I sincerely appreciate your efficient, gracious customer service and the level of detail and accountability you have demonstrated.It's not often that one encounters such a high level of customer service, and I commend you for exceeding my expectations🙏 A big thank you for going above and beyond your limits. I know you done alot in the background.Your dedication hasn't gone unnoticed it's truly appreciated 🥹 Believe me if i say I was not excited for my new car and I'm sure you picked that up 🤔. Reason for that was i was blown away with your "Customer service/ Gold Heart".You have a heart so rare and beautiful, and that makes you truly special.🌺 I'm in the retail sector and it's rare to get the level of customer service you shown me.Volgswagen Tableview must be damn lucky to have you as a teammate. You a piece of Gold (i hope your manager feels the same way i do). I AM SO GREATFUL AND APPRECIATIVE OF ALL YOUR EFFORTS.THANK YOU! THANK YOU! THANK YOU! STEFAN LE ROUX. YOU THE BEST!
1 reviews | Active since Dec 2022
I just want to thank you for the quality of service you provided. I sincerely appreciate your efficient, gracious customer service and the level of detail and accountability you have demonstrated.It's not often that one encounters such a high level of customer service, and I commend you for exceeding my expectations🙏 A big thank you for going above and beyond your limits. I know you done alot in the background.Your dedication hasn't gone unnoticed it's truly appreciated 🥹 Believe me if i say I was not excited for my new car and I'm sure you picked that up 🤔. Reason for that was i was blown away with your "Customer service/ Gold Heart".You have a heart so rare and beautiful, and that makes you truly special.🌺 I'm in the retail sector and it's rare to get the level of customer service you shown me.Volgswagen Tableview must be damn lucky to have you as a teammate. You a piece of Gold (i hope your manager feels the same way i do). I AM SO GREATFUL AND APPRECIATIVE OF ALL YOUR EFFORTS.THANK YOU! THANK YOU! THANK YOU! STEFAN LE ROUX. YOU THE BEST!
Hellopeter has tracked Volkswagen Claremont across 58 reviews. Volkswagen Claremont hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Volkswagen Claremont? Write a review to help others decide.