1 reviews | Active since Member
So my car had a breakdown in September 2022 where the clutch failed. It was towed to VW Lenasia for repairs to commence. The repairs were claimed from my warranty and I wasn't afforded a courtesy vehicle. My car's been back to the same dealership 3 times already and it's still giving problems with the clutch, each time at a cost of nearly R2000.00 forked out on a courtesy vehicle. I was at the dealership again yesterday and it was taken for a test drive. Now VW Lenasia reckons the clutch need to be replaced again. How the hell do you replace a clutch in less than 7 months when it was not repaired properly in the first place? I want VW Lenasia to repair my vehicle under direct supervision of VW South Africa and arrange a courtesy vehicle for the inconvenience caused fot the past 7 months. I think I've just about had it with this dealer.
Regards Jessica van der Westhuizen