Mediocre service delivery

I took my car for a flying wheel replacement on Monday,26 August 2024,after the part had been ordered couple of months ago.During the process of repairs I was told that there are missing bolts and the car will be ready on Wednesday by noon. I called the service advisor in the morning and I was told that they are still working on the car with the anticipation that the car will be completed by end of business.Upon making several attempt to reach the service advisor with no avail,I finally managed to reach the customer service consultant and I was told that the technician is still working on the vehicle and it will be probably be fixed by Friday. The service I have received is pathetic especially with the money to be paid for the repairs. I have to constantly probe for feedback and inaccurate/untruthful feedback is provided.