1 reviews | Active since Member
I'm very much disappointed at kind of service this business provided my son.In this day and age , it is disgusting.
My son move to Rustenburg, our car was due for service , I then suggest he takes it to V WRustenburg, the decision I will forever regret. First the amount they charged was the highest we’ve ever paid , R5000 plus for the service which we never had a problem by the way.
Now where he went and collected the car he then realized that the springs on his suspension were not correctly put back.He then tried to explain this asking VW to assist him with that , but b is now they had our money they didn't hear him.VW Rustenburg just didn't care after charging us that much.What angered me more is that spring could have caused us our car because it was wrongly placed just under the petrol pipe and that could burst the petrol pipe. We usually use VW Mc Dulling in Booysens and we have never had such issues and I thank McDulling for their professionalism. I will rather spend money for petrol and take our car to Mc Dulling Booysens, never taking a chance with VW Rustenburg.They need to review their customer service policies.These are our cars and we know them , their is to respect their customers .We’ve had this car since 2018 , never had issues with VW McDulling Booysens.