I was mislead😪😪by the consultants, Vannesa,Reba & Lizzel at Volkswagen Rustenburg😭😭😭

Dishonest and misleading consultants,I’m not happy at all with the service that I received from VW Rustenburg, What happened is, they sold me their 3 years service plan that covers from 60km-90km and said that it’s gonna cover up to 90km Last year May I came for 75km service all went well and my car was still on 71km by then Today I came for 90km and my car is still in 83km because I don’t travel a lot…now they’re telling me that my plan expired last year June but I was here in May last year for 75km not 90km, I am confused 😐 I was here on the 12/04/2024 to book for 90km service Lizzel said yes I’m still covered and she wanted to sell me another service plan for +-R11600 that is going to cover up to 120 km then I decline it ,but today she says I’m not covered for 90km and she gave me a bad attitude and said she doesn’t recall me, she referred me to someone else just like that. Now everyone acts surprised, they’re telling me that my service plan expired last year June and I was here Last year May for 75km and not 90km and no one told/disclosed that to me.😭😡😡