1 reviews | Active since Member
The worst experience I have ever had in my life! I won’t even recommend them to someone I don’t like.
I thought, being a well-established and well reputed brand name, that this would be a smooth and easy process. Volkswagen is after-all a household name that is trusted and dependable.
What I didn’t know was that what could usually be done in a couple of days, took them close to 2 months. I can now finally close the book and say good riddance!
Trying to get info, is like extracting teeth, without numbing the area... Empty promises, false info and blatantly rude behaviour seems to be the level of client service they deem normal as during the 2 months I spoke to more than one salesman – the one more useless than the other and trying to put me in the wrong when clearly they seem to have absolutely NO idea of how to sell a car and treat a client.
The licence disk expired – so I had to drive around with an unlicensed car even after the 21 day grace period & not registered to my name for 4 weeks.
It’s truly been a horrendous experience and something I would really not ever want to repeat. Vredendal VW gives every salesman out there a terrible name and unfortunately to Volkswagen in a whole as well.