Very Poor quality work and Item in VW Polo Vivo life

My screen of my VW polo Vivo life broke a week ago, for the second time in less than 2 years. I bought my car brand new, it has less than 8 000km's on the clock. This makes me question the quality of VW. I am struggling alot to get them to install a new screen radio system. There are so many bad reviews and complaints on "Hello Peter " VW just don't care. They expect me to accept the offer of VW Wonderboom to fix my screen, it was VW Wonderboom who ""fixed ""my screen the first time, just for it to break again after a few months. I would give VW. MINUS( -) 10 starts if I could. How many cars have been recalled by VW SA because of faults ?