Ineffective and inefficient accounting services beware consumers all consumers in golden Fields apricot, lemon and peach orchard faced with same deception unresolved

Dear Voltano Support,

I am writing to request a detailed reconciliation of my account.

Last week, I made a payment of R1000, while my outstanding balance was only R354, meaning I should currently be in credit. However, I have since received an SMS stating that my account has only R53.46 remaining, which does not reconcile with my payment and expected balance.

Account Reference: PEOKR7GTU Payment Made: R1000 Outstanding at Time of Payment: R354 Expected Balance: R646 (credit), not R53.46

Kindly provide a full reconciliation statement showing:

All charges/debits since the last statement

My recent payment(s)

The calculation leading to the current balance of R53.46

Please review this as a matter of urgency and advise.

Thank you, Very concerned client