If I could give Voltex Alberton ZERO stars, I would. They genuinely do not deserve even one.

Walking into this branch as a woman is a complete waste of time. The two men behind the counter are beyond useless. The first one sends you to the next guy, and the second is rude enough to openly complain, “Why are you sending her to me?” — as if helping a customer is some kind of personal inconvenience.

Their entire attitude screams that they’re doing you a favour just by sitting there. No one gets up, no one offers assistance, no one even acknowledges you unless you go to them. It’s honestly disgusting.

When I eventually walked out, saying, “It’s okay, you guys clearly don’t want to help me,” they didn’t even look bothered. That tells you everything you need to know about their so-called “customer service” — because there is none. How do you complain about service that doesn’t exist?

Maybe the treatment is different if you’re a man or if you walk in already knowing exactly what you need. But as a woman simply asking for help? Don’t bother.

I would HIGHLY NOT recommend Voltex Alberton to anyone. Absolutely pathetic service — or should I say, lack of service.