*********** staff and Manager

Voltex West Coast. Where do we begin here. Very I mean very *********** staff, especially the manager usually I know when I manager has a strong background in retail and this one by far is only a pickup along the way. I bought an invertor from Danzil in 2023 , i blew i did bring it back 2024 for warranty purposes as I collected it late 2024 it was a completely different device. I show the storeman who carried it to my vehicle at the time pick pre and post. Completely different. I try to explain and hopefully get my situation resolved from Anrich the "Branch Manager " he cant help every time I come there he runs to the office. This man clearly has no business etiquette. I stay 40+- km from Vredenburg to drive for this a couple of times was complete bull. I dont even know the guy but i can ensure you he have no papers to back that Branch Manager position. This happen almost a year yo date but I had to get it out here..