Volvo Umhlanga - Volvo XC90

On Monday 20 October 2025 I phoned Volvo Umhlanga to book my car, a Volvo XC90 2006 model, in for a complete check up. I spoke to the workshop manager, Josh, and was asked where my car had been serviced. I explained that I had bought it in Pietermaritzburg and had had it serviced locally, in Kokstad, as Pmb was closed and this is where I live. I was told that because I had not had it serviced by them, that they would not accept the vehicle in, or do any work on it. This I find very strange as, realistically, they could have done minimal work on it and charged me a fortune - I would simply have paid it. I find it unacceptable that a corporate company would 'hold a gun to my head' with regards to working on my vehicle. I have made another plan with regards to this matter, or make use of Volvo.