Charged R2000 for a 30mbps line (**** 4 month discount)

Vox is literally taking advantage of clients with their broken systems and refusal to cancel or downgrade lines. I downgraded my line and received a bill of over R2000.00 when I disputed this they just cut my line. Their excuse was I never accepted the quote which sent in email and was a BROKEN LINK THAT DID NOT WORK! I spoke to a consultant who guided me through the customer portal and confirmed everything is okay but now they say that the person I spoke to does not exist???? Do yourself a favour Afri Host or Direct Axxess. Vox is full of it! They don't even have a complaints department when you request escelation. Can you believe it???