Bad Attitude and appalling service

<p>Yesterday, December 22, 2016 was just another frustrating and disappointed meeting with Rhiannon and her mom at Hudsons Vredenheim. On our first visit a few months ago we met with them to discuss our wedding plans for next year and their attitude was just appalling. Rhiannon appeared to be tired and her mom was agitated. At first we thought nothing about it, but my mom also said she expected better service. Yesterday was just a low point of our day to say the least and their attitude was no different.&nbsp;<br /> <br /> First of all, one is not greeted with some sort of beverage to get the welcome feel. It was supposed to be mock-up table and we were many times confused as we quickly noticed they had not done much effort. I&rsquo;m one of the grooms and I was not even greeted upon arrival nor was I greeted when we left. I contributed a lot of money towards this wedding and therefore see myself as one of their clients. I should be treated with respect and welcomed as they would do with any other clients of theirs. Those people are constantly dealing with weddings. I&rsquo;m sure they can be at least friendly and professional at their job.<br /> <br /> Two days prior to our meeting Rhiannon send us an e-mail saying they couldn&rsquo;t get the flowers we asked for as it was out of season. The choices we were given in the e-mail were to move the date of the mock-up table or substitute the flowers. We paid so much money for that mock-up table and Rhiannon had pictures of how we wanted it, but yet there were some significant ideas she got wrong. Also, our grooms table was not setup. With that amount we paid they could&rsquo;ve used artificial flowers so we can get a more or less idea. When you bring this issue under their attention they are quick to smother you with excuses and copy and paste messages of all the terms and conditions they hide behind.<br /> <br /> I&rsquo;ve read some positive reviews on them, so I&rsquo;m not sure what exactly the problem is. We paid the venue in full last year to secure our date, so it&rsquo;s not like we&rsquo;re not paying clients.<br /><br /> Everywhere we go and tell people about our bad experience at Hudson&rsquo;s, the people agree that Rhiannon and her mom need to change their attitude. According to Rhiannon they did their best with the mock-up table, and if that was the case then I shudder to think how everything is going to look like on the day of the wedding.</p>